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New Participant
February 13, 2019
Question

How to increase the mouse-wheel scroll speed

  • February 13, 2019
  • 14 replies
  • 114934 views

How can I increase the mouse wheel vertical scrolling speed in Adobe Acrobat Reader DC? Mouse wheel activated vertical scrolling speed for all of my other Window 10 desktop programs is sufficiently fast. But Acrobat Reader DC is rather slow. And consequently it takes a lot of extra spinning of the mouse wheel to scroll vertically. For this reason alone, I strongly prefer using Microsoft Edge as my default PDF reader.

This topic has been closed for replies.

14 replies

New Participant
August 17, 2023

Guys I've found such a savior and wanna share. So far, I've tried all the fixes that I did search for on the Internet for the sluggish scrolling wheel such as "continuous single page" or reading mode, bla,bla but all of them did not work for me. If you are a mac user, there are a bunch of apps such as Mac mouse fix that can adjust your scrolling speed for Adobe Acrobat. A windows user, I've only found just one called "X-mouse button". Here is how it works.

Download the app. Find the adobe acrobat.exe. For example, mine address is: C:\Program Files\Adobe\Acrobat DC\Acrobat. Then choose scrolling in the app and pick number lines u want in the "lines to scroll using the scroll wheel" section. Hopefully, adobe team will develop a feature to work out this problem soon so we don't have to use 3-party app anymore which is kinda burdensome.   

DylanXiang
New Participant
August 18, 2023

Thanks! I will try it. However I don't think Adobe team will ever fix/improve, because this problem has been sitting there for years, and all the response I see is "we can't reproduce that problem"...

New Participant
December 27, 2022

go up to VEIW, click on PAGE DISPLAY click on ENABLE SCOLLING

New Participant
August 18, 2023

this does work and well, but it would be nice is adobe would make that selectable as default

 

New Participant
December 3, 2022

Dear Meenakshi,

 

I am willing to help you fix this. However before I can do that, I need to understand how on earth you are unable to reproduce it yourself as it reproduces with any pdf file in all AR versions. Can you please record a video on the ways you have tried to reproduce this and provide me with it to help me understand what the piece of information is you are missing. I want to help but I need more information from you. Thank you.

New Participant
December 27, 2022

Dustinthewind27 came up with the answer on page 1. (Thanks!!!)
One has to be told how to do this, as it is 
totally impossible to find out by oneself. 
Even the support cannot.....

 

New Participant
August 1, 2022

Just do Ctrl-Shift-H.  Then scroll up or down.  It will go at a normal speed, not slow.  Try it.

New Participant
January 25, 2022

i followed another persons reply to this problem.

In Adobe

1. go to "view" - "Page Display" turn on automatic scrolling.

2. while it is slowly scrolling in a document, hit "up" or "down" arrow to set the speed you would like.

3. once this is done go back and turn off "autoscrolling" and the wheel should maintained the speed you set for 

    the wheel

hope this helps. it worked for me

 

rafaeld90165022
Participating Frequently
January 25, 2022

Nope.

 

I am trying to increase the sensitivity of the wheel in full-screen mode and unfortunately this solution does not do anything.

 

But thanks anyway.

 

Regs

Participating Frequently
January 25, 2022

Obviously they have no intention of addressing this, or even admitting that it is a problem, for that matter.

New Participant
November 18, 2021

Enable this:
Go to view>page display>enable scrolling,

done! Like this reply if it works for u!

Participating Frequently
November 18, 2021
Everytime you open a document?

Take care,

Mike Roberts
try67
Community Expert
November 24, 2021

You can set it as a default via Edit (or the Reader app menu on a Mac) - Preferences - Page Display - Page Layout: Single Page Continuous.

New Participant
April 9, 2021

From the View section, you need to click on Page Display/Enable Scrolling. 

New Participant
April 4, 2021

It is beyond me, how can they just perform such a horrible implementation of the main feature this tool should have!

This program has the WORST scrolling implementation yet to be know by humankind.

How can somebody test that, and say, you know what, it is about ideal to scroll a hundred times in a single page!

Hmmm, let's pass it to production!

In order to be fixed, you just need to change a global setting in your mouse, how dandy, now every other tool and program is misaligned!

Literally tried in 3 different machines.... which is not a "problem" of the tool, it is working as intended, but, it is a far from ideal implementation, that has been tested by clueless people!

And you feel like this product worths that amount of money ? a reader, means, human reads it, and your "tool" program scrolls it upwards and downwards displaying the text! it is basically the only thing the end user is expecting!

thomass86477935
New Participant
September 7, 2020

Finally found the real solution to this issue, which annoys me since years:
All of the answers are right, but the issue is, that AR behaves different than other Windows applications.
If you set your mouse in OS to scroll 5 lines per wheel tic, it does work in Chrome, but you see nothing to happen in AR, it stays to 1 line.
If you set it to 15 lines, you suddenly see an effect! So obviously AR DOES take the global OS settings, but does not use lines or so. Maybe resolution/pixel or whatever.
Time to fix it, Adobe team!

 

Meenakshi Negi
Community Manager
Community Manager
July 22, 2020

Hi All,


Thank you for reporting this issue.

 

We see that this has been an ongoing issue and long-tailed.

We have tried to replicate this issue on our end. However, the issue cannot be reproduced in-house. That is why we need a few details for further investigation on this. It would be helpful if you can share the following information:

- Please share any sample PDF on which the issue can be reproduced.

- If possible, share the screen recording of the issue occurring on your end.

- Application (https://helpx.adobe.com/acrobat/kb/identify-product-version.html) and OS version used on the machine.

- If you are using the Windows machine, please collect the Process Monitor logs. Download the Process monitor tool from this link: https://labs.adobe.com/downloads/acrobatmonitor.html on your machine and run it. Then reproduce the issue and save the logs. Share the logs with us.

 

We will be waiting for your response.

 

Regards,

Meenakshi

Participating Frequently
August 11, 2020

I don't believe you.  Typical old school tech support.

 

It is simple.

 

1) you set up your Windows 10 OS mouse settings so they work nicely in pretty much every windows application you run

 

2) you open Adobe reader and try to scroll with the mouse wheel in ANY and ALL PDF documents and find the scroll speed is intolerably slow

 

3) you look on the forum and find that:

     a) there are no settings in the Adobe reader to speed up mouse scrolling

     b)  that Adobe Tech Support can't "reproduce the problem"

     c) Adobe wants YOU to spend hours run debugging software and making videos of it to send to them (a thing that Tech Support knows that literally no one will do)

 

4)  you open a PDF in Chrome and zoom it to fit the screen width and find it takes 12 scroll wheel  clicks to scroll one page 

 

5)  you open the same PDF in Adobe Reader and zoom it to fit screen width and find it takes 32 scroll wheel clicks to scroll one page

 

6) you post the results here not expecting ANY help or changes to the program, because tech support and the programming team don't communicate directly, and the project manager doesn't see what the big deal is because support never reports it to anyone because they "can't reproduce it"

 

7)  Adobe wonders why less and less people use their bloated reader that doesn't provide core functionality like being abke to scrool through a document at a reasonable speed.

 

DID THAT HELP EXPLAIN THE PROBLEM?

 

New Participant
March 13, 2021

So, I accidentally think I figured out a solution. Switching from Single Page view to Scrolling view seems to eliminate the slow speed for me. Give that a try.