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How to Open Portfolio Files?

Forum|Forum|5 years ago
January 12, 2021
3 replies
13771 views

Now that flash is no longer available, how do I open my files saved as portfolios?

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Correct answer jeromiec83223024

Update to a current version of Acrobat or Reader. They did work to keep Portfolios working after Flash EOL.

S

Susan5C7D

New Participant

I have the most current version of Adobe Pro XI and the portfolios still only open the most recent file. Do you have any other suggestions. I too have many Portfolios I created from emails because of the ability to open the attachments from the .pdf and the ability to have multiple emails with multiple attachments in one package.

Nancy OShea

Community Expert

Upgrade to the latest release versions of Acrobat in which Flash dependencies were removed. However, that probably won't help with older documents created with older versions of Acrobat.

FREE Acrobat Reader -- view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

Nancy O'Shea— Product User, Community Expert & Moderator

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Cliff0D44

Participating Frequently

I am confused/concerned by your question. Adobe Portfolio is a website, not a cloud backup & recovery service.

You should have all native files stored safely on hard drives and dedicated cloud backups to protect data. Files on your Adobe Portfolio site are not for public access except to view in a browser.

Portfolio's editing console works with latest desktop browsers: Chrome, Firefox, MS Edge and Mac Safari.

Portfolio links:
- FAQ & Knowledgebase - https://help.myportfolio.com/hc/
- Contact Portfolio Support - https://help.myportfolio.com/hc/requests/new?ticket_form_id=177168

So Adobe has two different things called "Portfolio". There's the website to which you referred, and there are Acrobat portfolio file types which operate like digital three-ringed binders - allows you to create folders within folders and embed individual pdf and url weblink files inside these organized folders. This is what I'm referring to. Might you be able to direct me to a tech who can help me with my Acrobat portfolio files? I have an Acrobat Pro subscription that has given me the ability to create and update these files for two years now...and until a few months ago I was able to view these pdf files using either iphone or ipad, in addition to the laptop I used to create them.

jeromiec83223024

Correct answer

Community Manager

Update to a current version of Acrobat or Reader. They did work to keep Portfolios working after Flash EOL.

S

Sarah5E72

New Participant

I'm having the same issue. We use Adobe version 10.1.16 and all the (thousands) of Porfolios we've created over the past few years aren't opening properly. The file opens but only shows the most recent file, and the navigator doesn't load so I can't access any of the other files in the Portfolio. I tried downloading free Adobe Reader DC and it lets me create new Portfolios but that won't let me view the thousands of existing Portfolios I made. How can I view those? Would be devastaing to lose them all.

Nancy OShea

Community Expert

Latest FREE Acrobat Reader DC -- allows you to view, comment, print & sign PDF.
https://acrobat.adobe.com/us/en/acrobat/pdf-reader.html

Paid Acrobat Pro DC -- the complete solution for creating and saving PDF.
https://acrobat.adobe.com/us/en/acrobat/acrobat-pro.html

Nancy O'Shea— Product User, Community Expert & Moderator

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fpbh5DB8

New Participant

Similar problem, I have to work with documents which include digital signatures...................................

Please give us a solution

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