How to remove the "try Acrobat Pro DC" advert on tab bar so you can actually see your tabs

New Here ,
Nov 23, 2020 Nov 23, 2020

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At some point recently a big blue button suggesting I try Acrobat Pro DC has appeared on the tab bar, it's so large it blocks view of the tabs when viewing a pdf alongside another window (approx 95% of my use of acrobat reader). See image below.

 

How does one remove this? It's making the program difficult to use.

 

Screenshot 2020-11-23 154923.png

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New Here ,
Nov 25, 2020 Nov 25, 2020

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This is so stupid and making the experience worse for non-Pro users is not going to convince anyone to pay for the product...

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Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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I couldn't agree more. but unless there's some registry hack, which I doubt...
I've even considered signing up for the free trial just to see if that would remove the button, but I'm reluctant to go through the hassle of unsigning, etc.

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Community Beginner ,
Dec 02, 2020 Dec 02, 2020

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There is actually a registry hack described in this thread, but it doesn't seem to work for the big blue button...

 

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New Here ,
Dec 02, 2020 Dec 02, 2020

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I would recommend against signing up for the free trial or paid version.   They then make it very difficult to use the free version again (popups that block your whole screen and won't close).   Came here looking for a solution but I may just switch to another free software.

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New Here ,
Feb 22, 2021 Feb 22, 2021

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We noticed this button too with the latest release (21.001.20135). We already have all the upsell settings enabled and it doesn't remove this button. However, we did notice that if you open Reader you'll see the blue Try Acrobat Pro DC button but once you open a PDF it's no longer visible. So, we will continue to look for a way to remove it but at least it's not always visible.

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New Here ,
Feb 23, 2021 Feb 23, 2021

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We have this working now. As I said previously, we already had all the upsell setings configured. Apparently, there was an issue with this version and Adobe has released a new version which does not have the Try Acrobat Pro DC button. The new release is version 21.001.20140. Thanks to this post that lead us to the solution.

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New Here ,
Feb 25, 2021 Feb 25, 2021

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Hi,
For me it didn't go away when you opened a PDF which was the problem as I
frequently work with several open - when having the window it the width of
the document (rather than full screen but wasted space) it prevented me
being able to navigate between different documents easily as I could only
see 1-2 tabs at a time as it took up so much space on the bar.

Hopefully that update fixes it, I can't test it as I don't have an OS
supported by adobe anymore.

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New Here ,
May 11, 2021 May 11, 2021

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Set the following value in registry:

 

key: HKLM\SOFTWARE\Wow6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockdown

dword: bAcroSuppressUpsell

value: 1

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Community Beginner ,
Jun 16, 2021 Jun 16, 2021

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I'd like to know why there's an advert for a 7-day trial of Acrobat Pro in a paid CC subscription version of Acrobat Pro and how to remove it.

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