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S
sjoerdloenen@hotmail.com
New Participant
May 14, 2020
Question

how to smoothly zoom using touchpad with windows 10

  • May 14, 2020
  • 1 reply
  • 4043 views

Dear community,

 

I am really wondering how to smootly zoom in and out using adobe reader dc on my windows 10 machine. I can zoom in smootly in my webbrowser which is very nice. How can I get this smooth zooming to work in acrobat?

At the moment, when I want to zoom in on a PDF with acrobat, it zooms in discretely. E.g. you go from 100% to 75% to 66.7%. With my touchpad I cannot get to an arbitrary percentage, which I can if I manually type in this percentage in the taskbar on top of the screen, see screenshot (where I typed in 90%).

    This topic has been closed for replies.

    1 reply

    U
    Adobe Employee
    user9294671
    Adobe Employee
    May 18, 2020

    Hi,

    Thanks for reaching out to us. 

    Smooth zoom can be enabled by following steps :

    -Go to Edit -> Preference

    -Select Page Display in the Categories pane.

    -In the Page Content And Information section, check the Use Smooth Zooming.

    If you are facing different issue please share a video so that we can assist you in same.Also share the Acrobat version you are using.

     

    Thanks,

    Sweta Karn 

    H
    Hamed37133501btud
    New Participant
    June 8, 2024

    I did it. But still I cannot smoothly zoom. I'm using windows 11.

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    June 28, 2024

    Hi there 
     
    Hope you are doing well and sorry to hear that
     
    Is this an issue with a particular PDF file or with all the PDFs? Please try with a different PDF file and check. If the file is stored on a shared network/drive please download it to your computer locally and then try again.
     
    What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20857 installed. Go to Help > Check for updates and reboot the computer once.
     
    Also try to repair the installation from the help menu (Win Only) and see if that works.
     
    Please try to reset the Acrobat preferences as described here (https://adobe.ly/45HO6Bn) and see if that works.

     

    ~Amal

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