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Participating Frequently
April 27, 2024
Answered

How to stop Adobe Acrobat from Automatically Opening Downloaded PDF Files?

  • April 27, 2024
  • 17 replies
  • 347298 views

Hi Everyone,

 

I am currently Downloading PDF Files from my Gmail account to my Desktop.

Up until today, I was able to Download these files no problem.

 

Today however, everytime that a PDF Files completes downloading from Gmail to my Desktop, Adobe Acrobat Automatically Opens the file on my Computer.

 

This is Driving me MAD!

 

Is there any way to stop this from happening?

 

I've attached a file that I got from a Reddit post - where other people were having this issue.

It seems that in the past, that there was a check-box option in Acrobat Reader under Edit -> Preferences -> General  to turn off this annoying features. But this option is missing on my Acrobat Reader.

Correct answer Steiner359

So, the supposed "solution" (posted May 06, 2024) whereby you switch those Chrome settings back-n-forth did NOT work for me (and yes, I closed the browser and re-opened it before trying agian).

 

I did find a way, though (see the attached JPG image):  Go to Menu [top, left] > Preferences > General, and uncheck these 2 settings:

  • Always open PDFs from printer.
    • *(This was the one that did it for me, since I was using "Print to PDF" at the time.)
  • Always open PDFs saved from the web.

 

17 replies

Steiner359Correct answer
New Participant
November 4, 2025

So, the supposed "solution" (posted May 06, 2024) whereby you switch those Chrome settings back-n-forth did NOT work for me (and yes, I closed the browser and re-opened it before trying agian).

 

I did find a way, though (see the attached JPG image):  Go to Menu [top, left] > Preferences > General, and uncheck these 2 settings:

  • Always open PDFs from printer.
    • *(This was the one that did it for me, since I was using "Print to PDF" at the time.)
  • Always open PDFs saved from the web.

 

New Participant
November 12, 2025

THANK YOU!!! After trying MANY instructions, this one finally worked!

 

New Participant
November 1, 2025

This is no longer the correct answer. Please see the one pointing to  edit preferences in Adobe reader

choose general

uncheck "Always open pdfs saved from the web"

New Participant
October 7, 2025

As of October 2025 --

Step 1: From the viewing window, select the three lines (kebab or hamburger ellipses) at the upper left corner. You can also use the CTRL+K button combination to open the preferences window as well.

Step 2: Select "Preferences.

Step 3: Select "General" in the "Categories" table on the left side.

Step 4: Unselect the "Always open PDFS saved from the web" box.

Step 5: Click "Okay" at the bottom of the window.

  

New Participant
September 8, 2025

You need to go to your Adobe.Acrobat.com (online) account > hit you rprofile pic (top right) > select settings. 
The open to turn off this feature is at the bottom. 

 

 

New Participant
June 13, 2025

from my end it looks like that despite I have this not marked adobe is opening from default all downloaded pdf's
I hate Adobe more and more after recent changes - it's so aggresive in system and I am not able to change updates settings like pop-ups, display theme always coming back to light every morning and what is the most annoying - reminder to set adobe default, preferences window is not fitting the screen and there is no option to resize.

- "restore last view" does not work

- "disable new acrobat" does not work as well

 

 

 

New Participant
June 13, 2025
I agree. The new Adobe is a dis-improvement. "Aggressive" is exactly the word.
Adobe Employee
June 11, 2025

Hi All,

 

This issue has been fixed in our latest release "25.001.20531". You can disable the auto open from preferences now.

 

Regards

Ravi

 

New Participant
June 2, 2025

I am unticking this box but whenever I hit OK at the bottom and exit and then go back in it is still ticked. Any help?

New Participant
June 10, 2025

me too.. Did you get any advice for this. I am ready to pull my hair out!

New Participant
June 10, 2025

I have the same problem, can you fix that?

New Participant
May 24, 2025

I am trying to change the setting so that my PDF's do not automatically open in adobe, can someone help????

try67
Adobe Expert
May 24, 2025
New Participant
March 10, 2025

None of the soltutions are working for me. 

New Participant
January 14, 2025

I changed the settings directly from Chrome.

Open Chrome > select the 3 dots in the upper right hand corner

Settings

Privacy and Security

Site Settings

Additional Content Settings

PDF Documents

Then change the 'default behaviour'