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How to stop Adobe Acrobat from Automatically Opening Downloaded PDF Files?

John37032664ppwp
Community Beginner ,
Apr 27, 2024 Apr 27, 2024

Hi Everyone,

 

I am currently Downloading PDF Files from my Gmail account to my Desktop.

Up until today, I was able to Download these files no problem.

 

Today however, everytime that a PDF Files completes downloading from Gmail to my Desktop, Adobe Acrobat Automatically Opens the file on my Computer.

 

This is Driving me MAD!

 

Is there any way to stop this from happening?

 

I've attached a file that I got from a Reddit post - where other people were having this issue.

It seems that in the past, that there was a check-box option in Acrobat Reader under Edit -> Preferences -> General  to turn off this annoying features. But this option is missing on my Acrobat Reader.

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correct answers 1 Correct answer

John37032664ppwp
Community Beginner , May 06, 2024 May 06, 2024

Hi,

I rang Adobe today and they showed me how to fix this issue.

 

When I rang them, they told me to go to the same web page that you mentioned.

And they told me to select 'Open PDFs in Chrome'.

This was already selected when I opened said web page.

But they told me that I needed to first click the other option 'Download PDFs', and then immediately re-select the second option 'Open PDFs in Chrome'.

Then they told me to restart my Browser.

 

This resolved the issue that I had.

I can now download PDFs from

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vross2011
New Here ,
Jun 13, 2025 Jun 13, 2025
In Response To pawe?_4494
I agree. The new Adobe is a dis-improvement. "Aggressive" is exactly the word.
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Dee_Jonker
New Here ,
Sep 08, 2025 Sep 08, 2025
LATEST

You need to go to your Adobe.Acrobat.com (online) account > hit you rprofile pic (top right) > select settings. 
The open to turn off this feature is at the bottom. 

Dee_Jonker_0-1757317440403.png

 

 

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