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abnerw52698110
New Participant
October 31, 2015
Answered

How to Stop Reader DC from Opening in Maximized View Every Time, for Every PDF File?

  • October 31, 2015
  • 13 replies
  • 36196 views

I just upgraded to Acrobat Reader DC the other day. Now, every PDF file I open, from any source, in any manner, opens with the reader in "maximized" view. This is just about the most irritating thing I have ever encountered, as Adobe provides no obvious way for this to be turned off. The older reader did NOT do this.

Is Adobe being a "bully" with hogging my screen space? or is there a way to set this so the Reader opens in a "normal" view: not maximized and not minimized, every time?

I have tried all the obvious settings, such as: Open to "last saved" view" setting;  Every option under Preferences... Nothing seems to work!

Please help... this is driving me nuts. I have other windows I use.

Thank you.

    This topic has been closed for replies.
    Correct answer Anup_K

    Anup_K wrote:

    I think, we've identified the issue and are working on its resolution.

    In order to confirm the issue, can you share the following registry value?

    • key - HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\Beta\WebResource
    • value name - irandom


    As a workaround, change the value of irandom to "0x00001000" in hex (4096 in decimal). You should be able to unmaximize and resize the window in subsequent Reader launches.

    - Anup

    Anup,

    Yes! Your suggestion above to change irandom to 4096 (decimal) worked to stop DC from always opening in a maximized window! Thank you!

    Carl


    Glad to hear that it worked for you. The registry key referred earlier was slightly wrong, so I'm re-posting the workaround for everyone's reference.

    If you're experiencing the problem related to window remaining in maximized state, here is the resolution -


    For key - "HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\DC\WebResource" and value name - "irandom", modify the value to 0x00001000 in hex or 4096 in decimal. This workaround should work till we roll out a proper fix.

    - Anup

    13 replies

    abnerw52698110
    New Participant
    November 2, 2015

    I certainly hope this is dealt with as a "bug", with the usual response and resolution process.

    If Adobe forces users of the new "Reader DC" to be punched with a full-monitor-takeover every time they open any pdf file, and offers no setting to toggle it off, it would indeed seem to be a historical precedent. I've seen plenty of smart-ass programs that explode full-screen by default upon opening the first time. But they all had a setting -- somewhere, no matter how buried -- to change that.

    RESPECTFULLY ADOBE: TAKING OVER USERS' ENTIRE MONITORS BY FORCE, JUST BECAUSE YOU CAN, IS RUDE...

    LIKE SHOUTING IN ALL CAPS IS RUDE. BUT, MUCH, MUCH WORSE.

    A Question: this space is a forum. Is there some other site where this issue should be officially submitted, maybe a ticket or case number generated, etc.?

    Thanks everyone for the contributions.

    November 2, 2015

    I fully agree it's totally RUDE for a program to insist on always opening in a maximized window!

    This was not an issue with version XI. It only became a problem when I upgraded to the DC version. If this is not fixed I'll be looking for an alternative reader for myself and the, almost 500, computers I support.

    Adobe Employee
    November 2, 2015

    You can unmaximize the window and then resize like any other window. Acrobat will remember your preferred window size.


    - Anup

    AadeshSingh
    Community Manager
    Community Manager
    November 1, 2015

    Hi abnerw52698110,

    Open Acrobat Reader, navigate to Edit menu -> Preferences -> Page Display -> set Zoom as per your requirement.

    Let me know if it fixes your issue.

    Regards,

    Aadesh

    abnerw52698110
    New Participant
    November 1, 2015

    Dear Aadesh...

    Thanks for the effort, but changing the Zoom setting does not affect this. The zoom setting does change how much of a given page is displaying when the program and the file opens. But the program still ALWAYS opens in maximized view (not Full-Screen), taking up my entire monitor.

    btw, hitting the Escape key does NOT reduce the overall window from maximized to a normal window, even though I have tried that setting in Preferences both ways.

    Also, btw, I am on Windows 7 Pro, fully patched and up-to-date.

    Thanks again.... any other suggestions??

    AadeshSingh
    Community Manager
    Community Manager
    November 1, 2015

    Hi abnerw52698110,

    You can set the viewing preferences using Acrobat application Acrobat Help | Viewing PDFs and viewing preferences, however it wont be possible with free Reader.

    Regards,
    Aadesh

    Participating Frequently
    October 31, 2015

    I feel your pain. I have similar issue and would like to know how to prevent said maximization. I did post an earlier complaint about the default "Tools Pane" always showing up but I eventually stopped it.

    Not sure about this maximization thing......