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I can't print a pdf file. I can print a word file, but not a pdf file. Can you help?

New Here ,
May 08, 2015 May 08, 2015

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I can't print a pdf file.  I can print a word file, but not a pdf file. Can you help?

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General troubleshooting , Print

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correct answers 1 Correct answer

LEGEND , May 08, 2015 May 08, 2015

A few things to try.

Go to Edit>Preferences>Documents and set PDF/A mode to "Never"

Then go to Edit>Preferences>Security (enhanced) and deselect "Enable protected mode at startup.

If that doesn't work, you can always try selecting "Print as image" in the advanced print dialog.

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LEGEND ,
May 08, 2015 May 08, 2015

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Version or Reader?

Are you printing from a browser or Reader itself?

Operating System?

What steps are you taking to print?

What exactly is happening.

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New Here ,
May 08, 2015 May 08, 2015

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Same here and just started doing it days ago.

I have windows 7, reader XI and when attempting to print, given a "no document selected" from adobe. All other docs print.

Hep me!

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LEGEND ,
May 08, 2015 May 08, 2015

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A few things to try.

Go to Edit>Preferences>Documents and set PDF/A mode to "Never"

Then go to Edit>Preferences>Security (enhanced) and deselect "Enable protected mode at startup.

If that doesn't work, you can always try selecting "Print as image" in the advanced print dialog.

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New Here ,
May 08, 2015 May 08, 2015

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It worked! Thank you...

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LEGEND ,
May 08, 2015 May 08, 2015

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Did one or the other work or did you have to do all three? Just curious if one particular thing worked.

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New Here ,
May 08, 2015 May 08, 2015

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Did the first two

In a message dated 5/8/2015 4:02:37 P.M. Pacific Daylight Time,

forums_noreply@adobe.com writes:

I can't print a pdf file. I can print a word file, but not a pdf file.

Can you help?

created by ~graffiti (https://forums.adobe.com/people/~graffiti) in

Acrobat Reader - View the full discussion

(https://forums.adobe.com/message/7527100#7527100)

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LEGEND ,
May 08, 2015 May 08, 2015

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Thanks.

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New Here ,
May 04, 2022 May 04, 2022

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This did not work for me until i went back in and deselected "enable enhanced security". I could then print but i'm not sure about being less secure.

 

 

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New Here ,
Dec 13, 2020 Dec 13, 2020

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Both methods worked. First, I printed as image. Then I went back and set the PDF/A mode to Never, and it printed! Thank you! 

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New Here ,
Aug 08, 2022 Aug 08, 2022

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LATEST

This worked! Thank you so much. I need to explain a bit the background to my problem regarding this issue. Never before I faced this issue that my printer can print Word and Excel files but not pdf. The problem surfaced when I had to replace the motherboard of my printer. I am not a technical person and I do not understand why a change of the motherboard would alter my printer ecology. But your instructions were clear and I followed them step by step and finally, my printer printed a pdf document.

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New Here ,
Jun 27, 2018 Jun 27, 2018

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I had this same problem. It was resolved when I went file > print > advanced, and then un-ticked the 'print to file' box down the bottom.

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LEGEND ,
Jun 28, 2018 Jun 28, 2018

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That works if you have a completely different problem than what we are discussing here.

Your fix is good if Reader is trying to print to a file instead of a printer.

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New Here ,
Nov 06, 2018 Nov 06, 2018

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Many thanks, that worked for me. But just in case it helps others can I give my "confusing" method.

I went through all the options you give and they didn't work first time. So I rechecked them again and this time it asked me to restart the program.

The only difference I did then was to find the file in question, direct from file manager, right clicked, selected print and off it worked !!! Obviously it loaded Adobe to achieve it.

I'm not suggesting this specific route solved it. That was due to your suggestions and the resulting reload. But it felt good !!

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New Here ,
Jan 10, 2021 Jan 10, 2021

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Thank you graffiti - it worked - I want to have your baby - that's just a term of endearment - I'm a guy - but thanks very much for sharing your knowlege and wisdom

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New Here ,
Apr 18, 2022 Apr 18, 2022

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This solution need to enable the TCP/IP printing on the server side.  After the TCP/IP printing is enabled on windows printer server, connect the printer using lpr protocol by creating a lpr port on the client side, entering the server's IP address, queue name is the printer name on the server, and use the port on the client side as the printer port.

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