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I reinstalled Outlook 2016 on my pc, and now I cannot preview pdf attachments anymore with Acrobat Reader. Before it was ok. Now Acrobat Reader is set as default app to open pdf. But when I use Outlook and I want preview an pdf attachment, it is opened by a different app. Please help me.
Hi.
It should not have been the case. Are you getting any error messages when trying to install the plug-in?
Also, I would suggest you update Acrobat Reader to the latest 64-bit version.
Click on the link to proceed with the download: Download Acrobat DC 64-bit for Windows (adobe.com)
Let me know if doing so helps.
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Hello Vincenzo,
I hope you are doing well. I am sorry for your experience with Acrobat Reader.
From the above description, it looks like the add-in for Outlook got disabled when you reinstalled the application.
You may refer to the below steps and check if it helps:
You may also refer to the below link for more insights:
Let me know if it helps.
Thanks,
Souvik.
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Hello,
I cannot add a plug in for AcroRd32.exe. My be it is due to 32 bit version while Office app are running with 64 bit.
thanks,
Vincenzo
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Hi.
It should not have been the case. Are you getting any error messages when trying to install the plug-in?
Also, I would suggest you update Acrobat Reader to the latest 64-bit version.
Click on the link to proceed with the download: Download Acrobat DC 64-bit for Windows (adobe.com)
Let me know if doing so helps.
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Hello,
On my running Acrobat version I looked for updates, and I found there was one available. Then I started that update and it was successfull. After I tested Outlook preview for pdf attachments and it worked fine with Acrobat. At the end I checked the updated Acrobat and it is still a 32 bit version, but I don't care as it works fine. So updating Acrobat solved the problem.
Thanks for your help,
Vincenzo
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Hi, Thank you for taking out your time to let me know it worked.