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T
travischerry
New Participant
August 6, 2019
Question

IE blocking EPM, Admin vs Standard User

  • August 6, 2019
  • 3 replies
  • 737 views

Hello,

So if i tried to open a .PDF using Adobe DC within IE under a standard user account i get a error saying its blocked because of EPM. However, if im logged into the same system as a administrator im allowed to open any .pdf within IE without getting this error. Does anyone know why it would work under a admin account, but not a standard user account? I dont think its any settings in Adobe, but IE itself. The reason i say this is because if the standard user is logged in and i run IE as administrator it works. So just seeing if anyone has any ideas.

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    3 replies

    T
    Test Screen Name
    Brainiac
    August 9, 2019

    We know other browsers won't be affected because they don't use Reader. On Windows Only IE still does. That may be a solution, perhaps, but I suspect not.

    T
    Test Screen Name
    Brainiac
    August 9, 2019

    Exact Reader version?

    T
    Test Screen Name
    Brainiac
    August 6, 2019

    Check out Using Acrobat or Reader with Internet Explorer Enhanced Protected Mode

    T
    travischerryAuthor
    New Participant
    August 9, 2019

    As stated above it works if the user is a administrator. If the user is a standard it does not work. 

    C
    CHMprepress
    Inspiring
    August 9, 2019

    Did you try it in a other browser like FireFox or Chrome?

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