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User Name Taken
User Name Taken
Participant
March 4, 2019
Answered

Is there a way to disable multi-file downloads as a ZIP file?

  • March 4, 2019
  • 3 replies
  • 1385 views

I want to download multiple files, but not as a ZIP. Is there any way to disable the default behavior?

    This topic has been closed for replies.
    Correct answer Bernd Alheit

    Not possible.

    You can extract the documents from the zip file.

    3 replies

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity Expert
    Community Expert
    March 5, 2019

    Download one file after the other.

    User Name Taken
    User Name TakenAuthor
    Participant
    March 5, 2019

    Right. I can do that as a work-around. Is there any way to download multiple files without it turning into a ZIP?

    Bernd Alheit
    Community Expert
    Bernd AlheitCommunity ExpertCorrect answer
    Community Expert
    March 5, 2019

    Not possible.

    You can extract the documents from the zip file.

    T
    Test Screen Name
    Legend
    March 4, 2019

    Ok, so it's downloading files FROM Document Cloud USING Acrobat Reader. I see what you mean, but I don't ever do that, so let's see if someone else has any idea how to manage this.

    User Name Taken
    User Name TakenAuthor
    Participant
    March 4, 2019

    Correct.

    T
    Test Screen Name
    Legend
    March 4, 2019

    Download from where? With what?

    User Name Taken
    User Name TakenAuthor
    Participant
    March 4, 2019

    Sorry, I assumed this was the Adobe Acrobat Reader DC forum. From within AARDC > go to any folder that has multiple documents > check the boxes next to them > Download. It ALWAYS downloads multiple files as a ZIP. Is there a way to turn this off?

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