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Manulak_Tech
New Participant
May 2, 2012
Question

Issue when scrolling a pdf - There was a problem reading this document (135)

  • May 2, 2012
  • 4 replies
  • 52536 views

This is when the PDF is created and rendered/previewed from Acrobat Reader and the issue is there for latest acrobat version too.

When you open the PDF in Acrobat Reader and then when you scroll it and if you have more that one page in the PDF, it gives an error saying "There was a problem reading this document (135)".

Is this a known issue in Acobat? Any resolution? Reinstalling acrobat version didn't help.

Thank you in advance...!

/Manu

    This topic has been closed for replies.

    4 replies

    M
    motorbaby
    New Participant
    October 9, 2014

    Not to bring to life an old discussion but to put in two-cents... It seems this problem is due to how PDF pages are stitched together. I've had this error after using non-Acrobat programming (PDFBox) to stitch pages together. It's possible that some XML information, which is hidden data, that is not compatible with Acrobat brings up this error message. gregy3's solution makes sense.

    G
    gregy3
    New Participant
    August 8, 2013

    Got the same issue:

    I believe i have fixed the issue:

    Here are the steps on what i did:

    Afterwards, when you want to "save as", it saves.

      M
      Manulak_TechAuthor
      New Participant
      August 9, 2013

      Hey Gregy3

      Great thay you found a solution. By this way, we can make an unreadable PDF readable.

      Thanks for that, but unfortuinately my issue occurs when the PDF is created from the code. We can't do the above steps for all the reprots generated from the system all the time you know...!

      But, good that we have at least a workaround..!

      F
      forever8189
      New Participant
      August 9, 2013

      The premise of Acrobat 3D is to enable smooth collaboration amongst various non CAD users within the organization's workflow i.e. sales, marketing, visual merchandising, channel management, etc. who traditionally could not view evening dresses designs in 3D. With 2D pictures of 3D products, much data is lost, making the process inefficient and unproductive.

      N
      Adobe Employee
      Nikhil.Gupta
      Adobe Employee
      May 7, 2012

      The issue seems to be related to the PDF itself and not Adobe Reader. Please try opening the following PDF: http://helpx.adobe.com/content/dam/help/attachments/Acrobat_Reader_Rel easeNote_10.1.3.pdf

      M
      Manulak_TechAuthor
      New Participant
      May 9, 2012

      Me too can open this and scroll without any issue. But I tried reading the stuff in that PDF and am here with no good answer still.

      Thank you Nikhil for the reply and as Tennis2012 faces, I am still having the issue.

      Y do you think it is not with the Acrobat version? You troubleshooted that?

      I do the PDF rendering with my own process using Apache FOP and I wonder if the PDF creatation have anything to do with this.

      Any input is highly appreciated.

      N
      Noelle35094137bnye
      New Participant
      January 29, 2024

      Hi All,

      I order to look for the reason behind the issue, I need a problematic PDF. I tried Opening a lot many PDF's from different sources and cannot reproduce the issue.

      Manulak_Tech, can you please explain how you exactly reproduce the issue. Please try the same with the PDF I had provided.

      Were you able to view PDF's before updating Reader to 10.1.3 i.e, 10.1.2 or earlier?


      Hi!  I have the same problem reading this document (135).  I created a document and sent it to my client for acknowledgement.  I couldn't save the document when it was returned to me.  I need to add comments for her signature every time I meet her.  Please advise.

      A
      Anonymous
      May 2, 2012

      I do have the same problem, this happen only on pdf file online such bank statements,receipts...I use IE9,changed to IE8 and is the same

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