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avn1
avn1
New Participant
March 14, 2019
Question

Long path support in Acrobat Reader DC

  • March 14, 2019
  • 8 replies
  • 22681 views

Hello,

Acrobar Reader DC is still not capable to open files with paths longer than 255 chars. This is a serious problem, and it's not a problem of the OS (Windows 10/2016 support long paths). The problem in details have been described in these topics:

"Long path" capable?

Why Adobe Acrobat cannot open files with filename longer then 255 character?

Is there any plans to solve this problem?

      This topic has been closed for replies.

      8 replies

      Е
      евгенийр54516925
      New Participant
      June 6, 2022

      Просто нужно выбирать файл через меню Адоба, а не через проводник!!!!

      C
      Ciro23322644lofx
      New Participant
      February 24, 2022

      I'm just finding out about this flaw, it's 2022 and an expensive program like Acrobat can't read into Word subfiles.

      WORK AROUND: create a JUNK FOLDER in WORD, copy the file into JUNK FOLDER.

      Edit/View in ADOBE then save back into your original folder when you're done... 

      Sorry, as I read it back I realized I shouldn't have to do this while paying $20 USD per month. 

      Any suggestions for other programs?

       

      J
      John5EDC
      New Participant
      October 8, 2020

      +1 for this - can't access a whole load of files that are on my network because file path exceeds 255 characters.  Other file types open fine in other programs, this is just an adobe problem

      M
      MoMogobambam
      New Participant
      July 15, 2020

      I am having this issue with the file names being too long and pdfs not opening.  

        J
        Jordanol
        New Participant
        December 2, 2019

        Well, in 2019, the unability of Adobe reader DC to read long filenames is a no-go. Using structured directory and informative file names is, to me, an absolute need in a professional environement. So I'm highly surprised a company such as Adobe cannot solve this... waiting for an upgrade, I'll have to move to others (Foxit ?..)

        With regards

          S
          samyelman5737099
          New Participant
          August 13, 2019

          I created a UseVoice request for this. It's insane that it's 2019, Windows no longer enforces a path limitation, and yet Adobe has yet to improve.

          Please vote on this request, hopefully it'll get fixed: Add proper LongPath support – Share your feedback on Acrobat DC

            AnandSri
            Community Manager
            AnandSriCommunity Manager
            Community Manager
            March 14, 2019

            Hello Avn,

            I will gather more information around this and will share an update. You may refer to the article for more information about the Naming files, paths and Namespaces support in Windows Naming Files, Paths, and Namespaces - Windows applications | Microsoft Docs

            Thanks,

            Anand Sri.

            avn1
            avn1Author
            New Participant
            March 15, 2019

            From the Microsoft article:

            These are the directory management functions that no longer have MAX_PATH restrictions if you opt-in to long path behavior: CreateDirectoryW, CreateDirectoryExW GetCurrentDirectoryW RemoveDirectoryW SetCurrentDirectoryW.

            These are the file management functions that no longer have MAX_PATH restrictions if you opt-in to long path behavior: CopyFileW, CopyFile2, CopyFileExW, CreateFileW, CreateFile2, CreateHardLinkW, CreateSymbolicLinkW, DeleteFileW, FindFirstFileW, FindFirstFileExW, FindNextFileW, GetFileAttributesW, GetFileAttributesExW, SetFileAttributesW, GetFullPathNameW, GetLongPathNameW, MoveFileW, MoveFileExW, MoveFileWithProgressW, ReplaceFileW, SearchPathW, FindFirstFileNameW, FindNextFileNameW, FindFirstStreamW, FindNextStreamW, GetCompressedFileSizeW, GetFinalPathNameByHandleW.

            So, as I understand, Acrobat Reader DC should use modern directory and file management functions in order to overcome MAX_PATH restrictions.

              P
              paul mookhachov
              New Participant
              August 13, 2019

              The application manifest must also include the longPathAware element.

              It is the quote from the Microsoft article. But Acrobate's manifest does not include such element.

              T
              Test Screen Name
              Brainiac
              March 14, 2019

              I don't know if anyone has reported it yet. I suggest you do, and please post back the URL here. That allows others affected by the problem to add more votes, so it might get fixed if the problem is popular enough.

              Feature Request/Bug Report Form

                avn1
                avn1Author
                New Participant
                March 15, 2019

                Test Screen Name, thanks for your suggestion. I submitted bug report, but after submit there was no link. So I can't post link here and I don't know how to find my bug report again.

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