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KarenErnst
New Participant
May 20, 2013
Question

My document is not printing because "no pages selected'

  • May 20, 2013
  • 6 replies
  • 34276 views

Even though I clicked on All or Current Page or selected a specific page, after clicking the print button I get a dialog box that says "Document could not be printed." followed by a second dialog box that says "No pages selected to print." Is there some secret way to select pages that I'm not aware of? I'm using Reader X 10.1.7

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6 replies

A
Anonymous
July 10, 2014

I just experienced this problem on Win7x64 Enterprise with Adobe Reader X.  I could not find a solution anywhere on the Internet.  I uninstalled Reader X and installed Reader XI, and the problem went away. 

FYI, since I was rebooting, I also installed MSKB 2896881 to resolve a recurring printer driver registry entry problem, but I'm pretty sure that was not related to the resolution (since the Adobe problem occurs on both PC's and Mac's).

pwillener
pwillener
Brainiac
July 10, 2014

Two things you can try on Windows: Adobe Reader | Edit | Preferences

  1. under Security (Enhanced), disable Protected Mode
  2. under Documents, set View documents in PDF/A Mode: to Never
A
Anonymous
July 10, 2014

Pat Willener,

That worked!!!! Thank you

T
thetruehammertime
New Participant
March 26, 2014

I encountered this problem as well.
(win8 64 bit, acro reader X, all printers including print to file)
after a complete reinstall then installation of full adobe suite, I used an external application to clear the program cache. While the adobe update tool appears to be generating the problem, this fixed it. If you need an application, I use CCleaner (just select everything with the name Adobe on it and click clean)

pwillener
pwillener
Brainiac
March 27, 2014

While I hold a high esteem for CCleaner, I don't think it can fix Adobe Reader printer problems.

What is "program cache", b.t.w.?

T
thetruehammertime
New Participant
March 27, 2014

Adobe reader, just like your internet browser and certian other programs, stores data on your computer that is not necessary to run the program, but is meant to improve your experience (saving settings, remembering patterns, keeping a list of recently opened files, etc...)

Just as with other programs, if corrupted data becomes stored in the cache, it has the possibility to cause problems. clearing the cache will remove the corrupted data and allow the program to run "like new"

0
0rin
New Participant
March 21, 2014

I had the same problem. I ended up saving the file as a reduced sized *.pdf and it seemed to fix it. Work around for now, simply saveas.

~graffiti
~graffiti
Brainiac
March 21, 2014

Except that Adobe Reader does not have that option. Sounds like you're talking about Acrobat.

0rin wrote:

I had the same problem. I ended up saving the file as a reduced sized *.pdf and it seemed to fix it. Work around for now, simply saveas.

0
0rin
New Participant
March 21, 2014

Correct, I didn't notice this was about reader. Thanks for the correction.

A
Anonymous
July 10, 2013

I figured it out.  Go to finder > right click on doc > click on "open with" > select preview.app > below that selct apply to all files like this.  You have now changed your default reader to Preview and you wont have to deal with this any more.  Thats what I did. 

A
Adobe Employee
Agarwal_Atul
Adobe Employee
May 27, 2013

This can happen in following scenarios.

1) if the connection to the printer you are trying to print to is not established.

2) if the PDF is badly made or does not confirm to pdf standards.

3) if you are printing to a plotter then the workaround is to uncheck the auto-rotate setting in plotter preferences directly.

K
katewagner
New Participant
June 4, 2013

I have the same problem and my printer connection is FIRMLY ESTABLISHED and working with no issues except for printing with Adobe Reader.  This problem occurs with ALL *.pdf files on my network, even though they conFORMED (spell check, please?) to *.pdf standards. I am not printing to a plotter but to a Brother MFC8910DW which until two days ago had no problems whatsoever printing from Adobe Reader. It works fine in every other application. 

This is obviously not the fault of my printer, my operating system, my printer drivers, any other application running on my system, and apparently not the problem of myself as user.

Would someone at Adobe please resolve this problem?

    A
    Adobe Employee
    Agarwal_Atul
    Adobe Employee
    June 5, 2013

    Could you please try the workaround mentioned at http://www-01.ibm.com/support/docview.wss?uid=swg21614877 and let us know if that resolves the problem?

    P
    Adobe Employee
    Priyanja
    Adobe Employee
    May 20, 2013

    Can you provide us some more details like:

    1. OS you are using?

    2. Are you able to print with the other applications on your system?

    3. Is the issue file specific or with all pdf's on your computer?

    4. Printer model you are using?

    5. Were you facing similar issues with the previous versions of Reader?

    K
    katewagner
    New Participant
    June 4, 2013

    I have the same problem. I'm using Windows 7, I have no problem printing from any other applications. I am unable to print from Adobe Reader to any other printer on my network. I am unable to print ANY *.pdf document using Adobe Reader. I am using a Brother MCF8910DW printer. No, I never had a similar issue with any previous versions of Reader.

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