New version of Acrobat Reader, preventing Acrobat X Pro from working

Question

I have a licenced version of Adobe Acrobat X Pro which I use to edit documents I receive. The print function on this old version is not ideal, especially with the latest printers and trying to print on a specific scale.

I therefore have the latest version of Adobe Acrobat Reader DC, which I use for viewing and printing.

Every now and then, when using a "Pro" function in Acrobat X Pro, I will receive an error message:

"A newer version of Acrobat is installed on your machine. You must use Acrobat DC to complete this operation."

The problem is, the DC version is the Reader/free version, and the operation/function I want to complete is not available in the free version.

The result is having to uninstall Acrobat Reader DC to complete the task.

Is there a way to prevent Acrobat Reader DC from blocking the Pro functions of Acrobat X Pro?

Test Screen Name · Accepted Answer

Adobe are moving to make it impossible to have Reader and Acrobat together. I think you're lucky it hasn't uninstalled the "obsolete" Acrobat X, and it might be impossible to get it back. Clearly what Adobe wants is for you to get up to date with an Acrobat DC subscription. Probably safest to get rid of Reader if you don't want to pay for DC.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded