no Internet connection to view agreements

New Here ,
May 04, 2021 May 04, 2021

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My Adobe Account is paid for by my school district, I usually use the program on my personal Macbook Pro. It will go through a period of time where it is working just fine, then, randomly for a few weeks it will not let me "view agreeement" or "request signatures" due to "no internet connection". I have checked it thoroughly and I am connected to the internet. Im stumped. please help.

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Adobe Employee ,
May 05, 2021 May 05, 2021

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Hi Keila J. Trevino 

 

Hope you are doingwell and sorry for the trouble. As described, you are unable to use the application as it says no internet connection

 

Please check out the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/when-connected-to-the-internet-adobe-reader-says-quot-... and see if that works for you.

 

Regards

Amal

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