no Internet connection to view agreements

Question

My Adobe Account is paid for by my school district, I usually use the program on my personal Macbook Pro. It will go through a period of time where it is working just fine, then, randomly for a few weeks it will not let me "view agreeement" or "request signatures" due to "no internet connection". I have checked it thoroughly and I am connected to the internet. Im stumped. please help.

Amal. · Answer

Hi Keila J. Trevino

Hope you are doingwell and sorry for the trouble. As described, you are unable to use the application as it says no internet connection

Please check out the correct answer marked in a similar discussion https://community.adobe.com/t5/acrobat-reader/when-connected-to-the-internet-adobe-reader-says-quot-no-internet-connection-quot/m-p/10328243 and see if that works for you.

Regards

Amal

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