No longer able to change scale ratio on Acrobat Reader

Forum|Forum|1 year ago
May 9, 2024
14 replies
37311 views

In the past, when I have wanted to change the scale ratio in Acrobat Reader, I would select the measuring tool and then right-click on my document to get a menu from which I would select "change scale ratio."

Starting this week, the "change scale ratio" option disappeared from the right-click menu. Screenshot below of the menu I get when I right-click.

Is anyone else running into this problem? MacOS Sonoma 14.4.1, Acrobat Reader v2024.002.20736.

Correct answer dylan_6790

turn off "Use Scale and Units from Document (when present) under Preferences - Measuring (2D)

Worked for me

Show previous replies

L

Le morne373984847y4a

New Participant

Under file you have a end new adobe acrobat experience which takes you back to the old version, which works

F

francobones

New Participant

Yes, under file it says disable new acrobat reader and it works fine after that.

D

David373280485i38

New Participant

I've had the same problem. It's related to the latest version. Go to File and choose Change to Previous Version (or words to that effect). Do not agree to any future updates.

A

Andrew37285438ffmiAuthor

Participating Frequently

@David373280485i38 can you share a screenshot? Not seeing anything like changing to a previous version in the file menu. See below.

B

Brian37369625pil8

New Participant

I use Windows, but I assumed the Adobe Acrobat layout would be the same,
whether you are using MacOS or Windows. For me, the 'Change to Previous
Version (or words to that effect), was in the drop down menu when you click
File (top left hand corner). Another option might be to restore your system
back to a date before the Adobe Acrobat update was installed. Whichever
method works, it's then important that you prevent Adobe Acrobat
automatically updating again, otherwise you'll be back to square one!

Thanks for you suggestion. I was able to find a a button to restore to previous version like you said and can now modify the scale ratio as I was once able to before. Strange for Adobe to make their users rather revert to an older version. That's not right.