No option to add a SharePoint site (via Add an Account) in Adobe Reader

[lmb_awri]

Hi,

I have Adobe Reader DC and Acrobat DC installed on my laptop. I am able to add SharePoint Online sites in Acrobat but the SharePoint site icon does not appear in Add an Account in Reader (I can only see OneDrive). I am using Reader DC v2019.008.20080.

Any help or suggestions would be greatly appreciated!

Thanks,

Linda

[AnandSri · Accepted solution]

Hello Linda!

I am sorry for the trouble and for the delayed response, are you still experiencing the issue or have you found a solution.

To add a SharePoint site, please refer to the steps shared in the help article Access your SharePoint files in Acrobat, Acrobat Reader

Make sure that you have the latest version of Adobe Reader 2019.010.20064 installed, check for the latest update from help>check for updates, reboot the machine after installing the latest update.

You may try the troubleshooting steps from the help article Troubleshooting SharePoint and Office 365 integration with Acrobat

Repair Adobe Reader's installation files from help>repair installation, reboot the machine and check.

Let us know if you experience any issue.

Regards,

Anand Sri.