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carolynj16449410
New Participant
May 3, 2017
Question

no option to convert to word

  • May 3, 2017
  • 1 reply
  • 2998 views

I paid for and have used this option many times. but today when I opened a pdf doc, the option for converting to word is gone. tried different docs but still no option to convert to word. on my laptop, word 2007. thanks.

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Brainiac
    May 3, 2017

    Hi Carolynj16449410,

    As mentioned above, you are unable to see the option to convert to the word doc.

    I hope that you have opened the pdf document in the right application Adobe Acrobat Reader DC and signed in using the same email address under which you have your Export PDF subscription registered?

    Let us know if any of the solution work for you.

    Regards,

    Akanchha

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    carolynj16449410Author
    New Participant
    May 11, 2017

    Akanchha, thank you. That was helpful. I now have to sign in, etc.

    Previously, I only had to open the doc from my word directory,  and

    there was a menu on the right side with an icon. Thanks again.

      AkanchhaS8194121
      AkanchhaS8194121
      Brainiac
      May 11, 2017

      Good to hear that worked for you.

      Let us know if any further assistance is required.

      If the reply above answers your question, please take a moment to mark this answer as "Correct"

      -Akanchha

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