Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???

[charliemanning]

Opened AR today font size in super small, went to "preferences" and so on, did changes, nothing works, what's the deal???  Someone help please.  Thank u!

[charliemanning]

WOW...WELL SAID....WELL SAID INDEED!!!!! Abhorrent beheavior from a

supposedly 'top-notch' company as AR. And...YES...as you pronounced - the

person or person's who did this SHOULD BE FIRED!

[Luc_Leroy]

Hi,

There's a bug in the size of the drop down - we apologize for that, and the workaround exposed above allows users to get the best of their system: full definition in the case of hi-DPI and accessible UI.

I'm sorry if the way to fix it does not seem acceptable to you.

The defect will be addressed as soon as the next quarterly release.

Thanks,

Luc

[TrillDax]

Your ludicrousness continues to amaze me. I'm sure you're a nice person and only trying to do your job. But .... "allows users to get the best of their system: full definition in the case of hi-DPI and accessible UI." ?? What!? How is changing the UI to something grossly disproportionate helpful, or even workable? I hope the aforementioned quarterly release comes sooner rather than later.

[charliemanning]

Luc...help please! OK...did as you said, put scaling to 200%, it work!

BUT...now it is TOO much! Tried to change it back to just '100%' BUT...I

canNOT get to the bottom of the page to 'CLICK' on the "OK" box to change

and saved. HELP!

On Tue, May 20, 2014 at 3:22 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com

[Luc_Leroy]

No problem, just set 100% and hit the "Enter" key to validate the entry and close the dialog.

Then re-launch the application and it will be back to 100%

Luc

[charliemanning]

OK...so sorry to be a pain...BUT...now everything is 'small' again. Can I

'punch in' my own number? Like 150%?

On Tue, May 20, 2014 at 3:45 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com

[charliemanning]

Ok...tried it, no can do. Soooooo - 200% is off the scale, and 100% is

small. Help please. Thanks. Charlie

On Tue, May 20, 2014 at 4:03 PM, Charles Manning

[charliemanning]

Just for kicks, tried 'auto-detect' still small. : - (

On Tue, May 20, 2014 at 4:04 PM, Charles Manning

[Luc_Leroy · Accepted solution]

As of today (version 11.0.7) the only way to put a custom value there is using the registry as described earlier in this thread and now in the Adobe Community Help:

Hi DPI, Retina display support | Acrobat, Reader

From users' feedback we might change this very soon.

Thanks

Luc

[cwilliamrose]

I think it wise to change this, not everyone is comfortable editing the registry.

[charliemanning]

Hey. I got it! Thank you for all your help and assistance.

All the best...Charlie

[charliemanning]

Hey Luc....got it! We are back in business! Thank U!!!!!! FYI: After

experimenting I finally decided to go with "1.3." It makes the menu bar

and the icons a bit big, but gives me the font size that I had before all

this silliness started. Icons are kinda fuzzy (just a bit) but no

problem.

What is so strange...is that earlier today I spent a GOOD 10 minutes

looking over SO carefully for the "bDPIScaling" and it was NOT there. This

afternoon, when I went back in to registry in LESS then 2 seconds...I found

what you had told me about. It jumped right off the page!

Anyway...thanks for ALL your help and your unending patience!

Take care...Charlie

P.S. Have corp. send me a 'How did you do' survey. Will give you huge

kudos! [?]

On Tue, May 20, 2014 at 4:20 PM, Luc Leroy @ Adobe <forums_noreply@adobe.com

[Luc_Leroy]

Please note that for Acrobat, the registry key will be under HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\11.0\AVGeneral

Also the value may be missing and will have to be added manually (in the right section of the registry editor, click right -> New -> String value then edit it to give it the dDPIScaling name and the desired value.

Thanks

Luc

[charliemanning]

Thank u 4 ur input last nite, do u have any other suggestions?

Thanks...Charlie

On Tue, May 20, 2014 at 12:38 AM, Charles Manning <charlesmanning5@gmail.com

[charliemanning]

Hey Pat, good day! How are you? Looks as it others are also having this *exact

same problem. Starting to get other e-mails. No answers as of yet...really

need your help* on this! Thanks so much...Charlie

On Tue, May 20, 2014 at 12:06 AM, Charles Manning <charlesmanning5@gmail.com

[charliemanning]

Tried IE, no luck.

Greatly appreciate your help in this matter. At the moment, I am spending

about 12 -15 a day, working on my books. Trying to read this super small

font will just not work for long. At the very least, my eyes will become

very fatigued, and at worse...I will also get screaming headaches.

Need to fix, thank you...CM

On Mon, May 19, 2014 at 10:29 PM, Charles Manning <charlesmanning5@gmail.com

[ebrahime72529510]

Hi there

I am using Windows 10 and my company is blocking me from accesing the regedit command, any isea how I can change the huge menu bar and command bar as it is preventing me from seeing the main document.

Thanks

Ibrahim