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boudewijn_n
Participant
April 6, 2017
Answered

Please wait if this message is not eventually replaced by the proper contents of the document

  • April 6, 2017
  • 2 replies
  • 18572 views

Just filled in a pdf form from a Dutch government site. I want to send it my mail but this is what I get when it opens the mail to attach it to.

Any ideas? I have the latest Adobe software.

    This topic has been closed for replies.
    Correct answer ~graffiti

    Sounds like you are using a web-based email provider (like gmail, yahoo mail...etc)? If so, you may have a web browser that doesn't support the Adobe Reader plug-in and probably uses its own pdf viewer. Can you simply compose a new email then use the attach function in the email to attach the pdf? Most that I know of have this option.

    Barring that, you need to use a different browser. Stay away from Chrome, Edge and the 64bit version of Firefox...

    2 replies

    A
    Anonymous
    July 21, 2020

    I am having this issue. This is what has happened. 

    1. Document created (I'm guessing using lifecycle) and emailed to me.

    2. Document saved to desktop.

    3. Opened with Adobe DC... same error

    4. Opened with Adobe reader... same error

    5. Opened with Edge, Chrome and explorer... same error. 

    6. Saved as different formats including .eps... same error

    Help 

    A
    Arvind24639309j7t7
    Participant
    May 28, 2022

    I used Adobe Acrobar DC Pro 2022 and had the same problem. Nobody really knows what is the problem, not even the 

    bright Indians working for Adobe.

    T
    Test Screen Name
    Legend
    May 29, 2022

    Please show a screen shot of this message in the Acrobat Pro window. The screen shot needs to show the whole window including the title bar, not just the message. Then, a second screen shot. Use File > Properties in this open file, and show us a shot of the summary properties. 

    ~graffiti
    ~graffitiCorrect answer
    Legend
    April 6, 2017

    Sounds like you are using a web-based email provider (like gmail, yahoo mail...etc)? If so, you may have a web browser that doesn't support the Adobe Reader plug-in and probably uses its own pdf viewer. Can you simply compose a new email then use the attach function in the email to attach the pdf? Most that I know of have this option.

    Barring that, you need to use a different browser. Stay away from Chrome, Edge and the 64bit version of Firefox...

    B
    boudewijn_nAuthor
    Participant
    April 6, 2017

    Great, thanks for the quick reply. What would be a better browser? I use chrome and apple’s mail!

    ~graffiti
    ~graffiti
    Legend
    April 6, 2017

    Yeah, Chrome uses its own viewer and apple mail probably uses Mac Preview but if I remember correctly (been a while since I was on a Mac) you should be able to attach a file in Apple mail and ignore any preview you get. Try sending one to yourself and see if the file comes through ok. Attach it to the email, send it, open the received email, choose to save the attachment (without opening) then open Reader and use File>Open to open it.

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