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Participant
May 6, 2018
Answered

Print on both side option not available

  • May 6, 2018
  • 1 reply
  • 21110 views

A questo link  https://helpx.adobe.com/it/acrobat/kb/print-double-sided-acrobat-reader.html#MacStampafronteretroinAcrobatReaderDC  viene detto che è presente l'opzione di stampa fronte-retro. Io utilizzo un iMac High Sierra Versione 10.13.4 (17E202)  e ho una stampante HP OfficeJet PRO 8725 ma questa opzione non è presente. Come posso risolvere per stampare fronte/retro?

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Correct answer Meenakshi Negi

Hi Antonioi,

As I understand, you do not get the option to Print on both sides in the Print window.

If you do not get the option there, please check the printer settings.

Open the PDF in the application and click on the print icon.

Then in the print window, click on "Printer..." tab at the bottom.

Then check if the box is checked for Two-Sided and at bottom what is selected in the drop-down for Two-Sided.

Check the screenshot below:

Could you please let us know the version of Adobe Acrobat Reader DC installed on your Mac?

Take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC

It would be helpful if you can share the screenshot of the printer settings page.

To add the screenshot here, please use the insert icon provided in the reply window as shown below:

Once you click on this icon, you get a small window.

Click on Insert Image and then browse the location where you have saved the screenshot file.

Select the file and click on Open > Insert Image.

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

1 reply

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
May 8, 2018

Hi Antonioi,

As I understand, you do not get the option to Print on both sides in the Print window.

If you do not get the option there, please check the printer settings.

Open the PDF in the application and click on the print icon.

Then in the print window, click on "Printer..." tab at the bottom.

Then check if the box is checked for Two-Sided and at bottom what is selected in the drop-down for Two-Sided.

Check the screenshot below:

Could you please let us know the version of Adobe Acrobat Reader DC installed on your Mac?

Take help of the steps mentioned here Identify the product and its version for Acrobat and Reader DC

It would be helpful if you can share the screenshot of the printer settings page.

To add the screenshot here, please use the insert icon provided in the reply window as shown below:

Once you click on this icon, you get a small window.

Click on Insert Image and then browse the location where you have saved the screenshot file.

Select the file and click on Open > Insert Image.

We will be waiting for your response.

Let us know if you need any help.

Regards,

Meenakshi

Participant
May 8, 2018

Actually I realized that, in the front of Adobe printing, you can access "printer settings" and there is the option to print on both sides. Many thanks