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Barry29113408b6d6
Participant
March 28, 2023
Question

Printing a PDF from chrome comes out better than adober reader why?

  • March 28, 2023
  • 2 replies
  • 9968 views

Hello Folks,

I have some pdf files that when i print them from chrome are perfectly rendered on any printer i have, but if i try to print the same pdf with adobe reader some of the image quality is missing and therefore i cant see it on the printo out.

why is chrome able to print out better than adobe reader?

is there some settings in reader that i have missed?

i need to be able to print all my pdf's from adobe reader, so would like to try and solve the mystery why i can print the pdf in chrome perfectly but not perfectly in reader.

any help appreciated.

    This topic has been closed for replies.

    2 replies

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    April 12, 2023

    Hi Barry29113408b6d6 and trav29362197zut1,

     

    Thank you for sharing all the information.

    We will look into this and get back if we require any information.

    After checking with the team, we will update you with more information on this soon.

     

    Thanks,

    Meenakshi

    C
    Caroline30455965sgnp
    Participant
    June 12, 2023

    I am also having this issue which has never happened before. I create the documents in word and then save as a PDF- when I print the PDF from chrome it's crystal clear, when I print from adobe the text comes out with "fuzz" around it.

    Please advise! Thanks!

    - Caroline

    T
    trav29362197zut1
    Participating Frequently
    June 20, 2023

    Doesnt seem like we are getting a response. Not sure what kind of work you are doing, but I have resorted to putting a note on my plans advising people to print using chrome instead of adobe products. Luckily we have a new printer/plotter in the office that forces you to print through a HP app for that printer. This also prints as good as printing from chrome. 

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity Manager
    Community Manager
    March 29, 2023

    Hi Barry29113408b6d6,

     

    Thank you for reaching out.

     

    Could you please check if this happens with all the files?

    Would you mind sharing the steps you do to print PDFs from Chrome browser and the PDF?

    Do you download the PDF and then print it from the application?

    To replicate the behavior, we need more information on from which location you are opening the PDF on Chrome and Acrobat Reader. 

    Also, share the print settings set on both workflow.

     

    Thanks,

    Meenakshi

     

    T
    trav29362197zut1
    Participating Frequently
    April 12, 2023

    Hi Meenakshi,

     

    I'm also having this exact same issue. The lineweights on architectural drawings are crucial for clarity. 

    I have attached the source file I am opening. A single PDF page of a floor plan that is saved on my computer and opened in either application. When I open with Google Chrome and hit print, nothing else, it comes out correctly (or at least as expected) with the varying lineweights. 

    When I open it in Acrobat, I have tried everything. different page size/handling, I have tried it on presentation settings, different colour modes etc. It prints basically exactly the same, which all have the blown out lineweights. 

    I have attached a side by side comparison of a chrome and acrobat printout. I have circled a few things whre you can see the lines just blow out and does not have the variation in thickness that chrome puts out. Even though they both preview the same way on screen. 

     

    Please let me know if you need any more information, as our office and most people will print our plans from a PDF and specifically from acrobat, and i'm frustrated how terrible they are looking to clients and external consulstants. I'm actually surprised this is 

     

    thanks, Travis

      T
      trav29362197zut1
      Participating Frequently
      April 12, 2023

      Another piece of information that could help is that this is an Autocad PDF. The lineweights vary from 0.05mm thickness to 0.2mm thick. 

       

      You could very well say that Acrobat will not recognise anything under 0.1mm, and that would make sense. But I don't see how this would be a limitation of the most widely used PDF processor/viewer where as a fairly rudimentary PDF viewer like chrome would have this capability.

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