• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Printing problems

New Here ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

PDF created with Adobe Illustrator does not print as seen on Acrobat. The image appears green in print preview and printed page

 

 Captura2.PNG

TOPICS
Print

Views

1.5K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

What would you expect to see instead of the green? Please share a screen shot of the Illustrator document too, so we know what you are comparing with.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

Captura3.PNG

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

Hi Oscar,

 

Thank you for reaching out and sorry for the trouble.

 

Please elaborate on the workflow use to create and print the PDF. 

Also, confirm if this happens with a particular file.

Would it be possible to share the PDF with us so we can check it on our end?

Share the Acrobat and OS currently in use.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

I have received this file by mail. I can open and see correctly but, when I try to print, I see the green squares on print preview dialog box and the printed page is like the preview

 

It happens with this file by the moment

 

Yes I can share the file

 

Acrobat Reader DC version 2021.007.20091

Windows 10 Pro 21H1 19043.1237

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 29, 2021 Sep 29, 2021

Copy link to clipboard

Copied

How Do you want to share the file?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

Hey OScar! 

 

You may use the Share option in Acrobat to generate a link to the file. Use the steps suggsted here: https://helpx.adobe.com/acrobat/using/sharing-pdfs.html

Then share that link here in the message or in a private message. You may initiate the private message using te envelope icon provided at the top right corner. 

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

I have just send the link

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Sep 30, 2021 Sep 30, 2021

Copy link to clipboard

Copied

Thank you for sharing the file.

Allow us sometime to check it.

 

Thanks,

Meenakshi

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 06, 2021 Oct 06, 2021

Copy link to clipboard

Copied

Hi Meenakshi,

Any progress?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

Hi Meenakshi,

Any progress?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

You have to give us the link to the file, we can't guess.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 27, 2021 Oct 27, 2021

Copy link to clipboard

Copied

Be sure to open this PDF with Acrobat, then hide the "Vernis" layer before printing:

 

Capture_184.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 27, 2021 Oct 27, 2021

Copy link to clipboard

Copied

LATEST

This PDF was not created with Adobe Illustrator:

 

Capture_185.png

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines