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"privatekey"

New Here ,
May 14, 2021 May 14, 2021

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I am trying to sign a document with my digital certificate, but suddenly this message pops up:

 

Adobe Acrobat Reader DC quiere firmar mediante la llave "privateKey" de tu llavero. Para permitir esto, introduce la contraseña del llavero "inicio de sesión".

 

That password is not the same as the one I use to login Adobe. I have no clue which password they're talking about, but what I do know is that I can't sign.

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Community Expert ,
May 14, 2021 May 14, 2021

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Moving thread to the Acrobat Reader forum from Using the Community

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Community Expert ,
May 14, 2021 May 14, 2021

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Enter the administrator password of your Mac.

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New Here ,
May 14, 2021 May 14, 2021

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I have tried the password for my mac and itunes and still not.

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Community Expert ,
May 14, 2021 May 14, 2021

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OK 

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New Here ,
May 23, 2021 May 23, 2021

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It turns out I had to download another program from the administration. After I downloaded that program it stopped asking me for that password. Thanks for your replies.

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New Here ,
Oct 08, 2021 Oct 08, 2021

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Hi,

I have exactly the same problem as you had:

Adobe Acrobat Reader DC quiere firmar mediante la llave "privateKey" de tu llavero. Para permitir esto, introduce la contraseña del llavero "inicio de sesión".

Could you please explain what you did to solve it?

Many thanks

 

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