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Participating Frequently
August 8, 2008
Question

Reader 9 PDF printing problems

  • August 8, 2008
  • 61 replies
  • 47240 views
I have a Kyocera FS-C5015N. When I print any multi-page PDFs to the FS-C5015N, only the first page comes out or nothing at all. I have tracked the problem down to Adobe Reader 9. I say this because I can successfully print multi-page PDFs using version 8.2. But I cannot with v9. I have downloaded the latest drivers from Kyocera's website. Same problem. I can successfully print with Word, Excel, etc. just not Adobe Reader v9. Any ideas on what I can do to resolve this issue? Thanks.
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    61 replies

    New Participant
    November 15, 2008
    I have this same problem on my HP officejet 6110xi. I have eBooks that only print some pages and some parts. It works fine with Adobe 8 but not Adobe 9. I have a vista windows OS. I tried installing an HP patch for Vista but still only adobe 9 will not print all eBook pages. I print Excell and Word docs fine. Seems to me like Adobe 9 has the problem. Any suggestions for a fix?
    New Participant
    November 15, 2008
    Also a problem printing with Reader 9. Mine is Lexmark Z32 - a home inkjet. This has worked for years, now it won't work with either MSWord 2003 or the Reader 9. I have re-installed original drivers, but I wonder of Windows Update places a new one there. The OS is still Windows 200o Pro.

    There is one catch...if I print from a freshly open PDF all is fine - even with reverse print. Thereafter, only some pages of a specific set (pages x-y) are printed - usually some, but sometimes only 1.
    I'll bet the same freshly MS Word document prints fine as well.
    New Participant
    November 12, 2008
    Same problem with my Kyocera FS-c5016n. Worked fine with Adobe 8. No problem printing in my office, just the Kyocera
    New Participant
    November 6, 2008
    Same prob with Minolta Di550; no multi-page printing. Versions of 'Reader prior to 9.0 work OK, Other apps (Word, Excel, Project, etc, etc) all print OK. What gives Adobe!!!
    New Participant
    October 28, 2008
    I am having the same problem with my HP psc 2175. Any idea how temporary this problem may be?
    New Participant
    October 27, 2008
    Well i do not know if they are going to fix the problem or not , we had to down load a print driver from adobe. And that seamed to work , but also when i ran my vrius scanner it found 2 trogen horses from the adobe 9 down load . Try to run the AVG vrius scanner it picks up the trogen horses real fast if that is what it is . And then down load the print driver for your program from adobe . I use windows and the list has several drivers for different programs . Best of Luck
    New Participant
    October 27, 2008
    This is pretty much a deal breaker for us... tested Reader 9, and it seemed to work great. Now I've rolled out the application via ZEN to a few hundred workstations, and now find out that there is a major printing issue. How soon van we expect a fix for this problem? The option to print as an image is for us, not an option.
    New Participant
    October 17, 2008
    i have a hp photosmart 4250 and when i try to print a pdf document from adobe reader 9 a prepare box appears and nothing happens.when i hit cancel it does not respond.does anybody know whats going on? thanks
    Participating Frequently
    October 16, 2008
    I do realize that not all printers are affected. However, the problem is clearly with Adobe Reader 9. The reason I say this is that the problem does NOT exist with Adobe Reader 8. The problem ONLY occurs with Adobe Reader 9. Furthermore, I am not sure what specific resolution to this printer you are referring to, but there hasn't been a solution presented thus far that is an actual fix for the problem. Originally, I identified that if I selected "Print to Image" the entire multi-page PDF would print as expected. Although, this solution causes the multi-page PDF to print very slowly (for the reasons noted by Mike). Another reader reported that if you install FoxIT PDF Reader, multi-page PDFs print just fine. I have verified that installing FoxIT Reader DOES INDEED allow me to print multi-page PDFs to our FS-C5015N. Again, if it was purely a driver issue, why would a multi-page PDF opened with FoxIT Reader print as expected while the same PDF opened with Adobe Reader 9, not print as expected? There also were a couple other posts about using the generic Kyocera KX driver. This is not an option for us. Finally, there was a post about changing the Post Script driver setings. We do not use the Post Script driver. And just as a side note, we have tried using the Post Script driver to see if this will resolve the multi-page PDF issue, and it does not. With that said, I implore Adobe to once again acknowledge this problem and provide users with a fix. This is a very frustrating problem.
    Participating Frequently
    October 16, 2008
    Peter...this is very simply a driver issue. Not ALL printers are having this issue. It seems to be certain Kyocera, Canon, and HP printers. Also if you will look at one of the previous posts the issue was resolved by changing settings in the PRINTER! I am sure Adobe is most likely trying to code a more forgiving solution but there is probabably not an update in the near future.