Reader 9 won't open PDF from web browser

[_Mary_Y__Smith_]

I just installed Reader 9, and now when I click on a link to a PDF on a web page I get this message: "The Adobe Acrobat/Reader that is running cannot be used to view PDF files in a web browser. Adobe Acrobat/Reader version 8 or 9 is required. Please exit and try again." Since I AM running version 9, this seems peculiar. Any ideas?

Mary

[_Carlo_Pipitone_]

I still cannot read any pdf file inside Mozilla. With Mozilla the procedure below does not have any effect:
- open Adobe Reader 9;
- go to Edit > Preferences > Internet
- deselect "Show pdf in browser".

[_Tom_Wiilhoite_]

Neither can I open any e-mail attachment that is in Adobe format.This cripples me as almost all of my business correspondence/files are sent in that format.

[David_Batson]

Tom Wiilhoite; Please create a new topic for your questions. You are off topic for this thread.

[David_Batson]

Someone in the Windows 7 forum said that running Adobe Reader 9 in Compatibility mode as Vista and running as Administrator allowed him to view pdf's in the browser.

I tried his solution and was able to view a pdf from the following link ONE TIME in IE8. I could not view the link in Opera 10, and subsequently I could not view it in IE8 anymore either. Then I tried another link to a pdf at a different site using IE8 without success.

http://www.unf.edu/dept/cirt/events/past/EverydayWorkWithWindowsVista_BP_E.pdf

[_Jon_Sssmith_]

I had similar problems on all office computers running Vista, IE7 & Reader 9 i.e. browser freezes when trying to open a PDF from a web page. The solution appears to be:- in Reader 9, disable the "display in web browser" under Edit>Preferences>Internet. This worked immediately for me.

[_ClassAct_]

follow the directions of Jon Sssmith "The solution appears to be:- in Reader 9, disable the "display in web browser" under Edit>Preferences>Internet. "

However, if that still does not fix the problem then this is the best next step I could come up with.

In Adobe Reader

Look up at your Toolbar

Click on Document
Go to Accessibility Setup Assistant
Click Next through to the last page where it give you the option to open files in your browser or in Adobe Reader

Request to have the document opened in Adobe instead of your browser so that Adobe will launch and open your pdf

[David_Batson]

Yes, I know I can choose not to display in web browser and that works. However I want to get it to display in the web browser as it should.

[Guest]

I am having similar trouble - pdf file attachments will not open from Outlook Express. It only began to happen after I installed Adobe Reader 9.

Has anyone else had this problem and found a solution?

[Guest]

I had the same problem as No.87 - I used the solution provided by No. 74 - Open Adobe Reader 9 and click the Help, Repair Adobe Reader Installation option - it worked instantly.

Judith Slaughter

[David_Batson]

I tried the "Help, Repair Adobe Reader Installation option", but it did not fix my problem of opening pdf's in a browser in Windows 7 Beta.

[_Gary_Meloney_]

I have Vista 64 bit annd after installing v9 I started having the problem of showing pdf's in web pages. I ran Adobe Acrobat Pro 9 and let it install an update....my ie browser then started showing pdf's again.

[_Tom_Wiilhoite_]

Well I suppose I have multiple problems with Adobe. Mine started out like the above - could not open e-mail attachments - until I stated trying to " fix" the p[roblem. I cannot even open v9, NOR wil it allow me to uninstall it. I have nebver heard of this situation before.

[_Debbie_Evans_]

I keep getting the same error. We still have Adobe Reader 5.0 still on the computer. Reader 8 is there and just updated to Reader 9. Should I uninstall Reader 5.0? Uninstall all and just reinstall 9? I'm pulling my hair out and need help soon.
Thanks for the suggestions.
Debbie

[xxxpatsfanxxx]

I had the same problem, after reading all the post I removed reader 9. I then went to adobe website to restall  9. Before I restalled the software I registered with adobe. IT WORKS with all browsers.

[Randar83705]

I have been getting the posts where the simple AR repair has fixed the problem, and I am glad to hear that that part works. I would like to mention Joseph Trott's reg hack again, posted above, for everyone else who has done all the simple and obvious steps without result.

[_Tom_Wiilhoite_]

Deb, it appears you and I are in the same boat - up the river without a paddle. If you receive or figure out a solution, please let me know and I'll do the same. Help!!!!!!!!!!!!!!

[_Debbie_Evans_]

I finally called our computer people who came out. He uninstalled Adobe 9.0 and reinstalled reader and writer. He also installed the driver on our scanner I had recently reconnected to the problem computer. Apparently I did not install the writer possible causing the problems opening our federal courts electronic filings.
I suggest to uninstall all and reinstall making sure all programs are loaded, reader and writer.
Good luck Tom on solving yours.

[_Tom_Wiilhoite_]

well I'm glad you got your problem fixed. I, too, was going to uninstall reader 9, and possibly go back to an earlier version. However, I have a compouind problem in that my machine simply will NOT allow me to uninstall reader 9. I even paid for online support from Geek Squad but they could not uninstall it either. I think I may have downloaded the software from Hell.

[_Danny_Palmaerts_]

Same problem is comming up with the users of my software.

I tried the registry keys, but this didn't solved the problem.

Is this bug allready taken in consideration by adobe??

[David_Batson]

Regarding Windows 7 Beta:
Last night, I spent several hours trying all the hacks I have read on this. Nothing works.

I tried the following without success:
1) Adding the key bBrowserIntegration as per another thread here
2) Reinstalling a set of Adobe Reader 9 registry keys (see post #15)
3) Running Adobe Reader 9 with Vista compatibility and Administrator rights
4) Running Opera 10 Alpha with Administrator rights
5) Deleting all Opera cache files
6) Trying to open a PDF both browsers, Opera 10 and IE8
7) Opening a local PDF file with the browser
8) Uninstalling Adobe Reader 9 (inc: Adobe Air, Acrobat.com) and reinstalling. (I did not have any previous pdf readers installed)
9) Changing security on nppdf32.dll to Full for all user accounts
10)Changing security on AcroRd32.exe to Full for all user accounts

Oddly, I did get a PDF to open in both Opera and IE8 a couple of times, but then no more PDF's would open in either browser.

The only thing that did work was to not open a PDF in a browser window. This meant changing Adobe Reader to not "Display PDF in browser", and changing action of MIME types in Opera to use AcroRd32.exe instead of the Acrobat Reader plug-in. When I did this, after the PDF was downloaded it would open in Adobe Reader outside the browser.

Opening PDF's in a browser works fine for me in XP and Vista. Can't get it to work in Windows 7 Beta though. I have decided to uninstall Adobe Reader 9 from Windows 7 Beta and give some other readers a try - such as Foxit Reader.

Come on Adobe, this thread is over 100 replies long with nary a peep from you. You need to address this.

[_Debbie_Evans_]

Tom,
You may want to try searching your hard drive for any and all leftover files. With our version of XP Professional, we go under Start, Search, For Files or Folders, and search your hard drive for "Adobe". Maybe by deleting all remaining files you will be able to reinstall 9.0, if you want. Make sure to restart your computer. I've been told even if you "remove" from your control panel that some files are left behind.
Good luck.
Deb

[_Tom_Wiilhoite_]

Deb;

Thanks for the suggestion. I can find the Adobe files and delete them all EXCEPT Adobe Reader v 9. So, since I cannot delete it, I seem to be at a standstill here.

And, I agree, it is time for Adobe to jump in and help us.

[_Bill_Cole_]

I had the same problem (not being able to open PDFs in a web browser) even though I had just downloaded Adobe 9.0. I tried opening 9.0 Reader, going to Help, and clicking on "Repair Adobe Reader Installation," but that didn't work. I then removed 9.0 using the usual Control Panel/Remove Program method (I did not remove Adobe Standard 6.0, Adobe.com, or other Adobe programs). Presto! It worked. Good luck everybody!

[_Tom_Wiilhoite_]

Bill; If I could delete or unistall Reader 9 I believe I could re-install it or another resding program and solve my problem - which has grown to one of the Adobe Reader 9 resisting - in fact, refusing to allow - the uninstallation process.

Thanks for your help and WHERE is Adobe????????