Skip to main content
H
Herbie69
Participant
January 15, 2020
Question

Reader crashes now that I'm using macOS Catalina

  • January 15, 2020
  • 3 replies
  • 2096 views

As soon as I launch a PDF document with Reader open, it crashes. Any idea on fixes? 

 

    This topic has been closed for replies.

    3 replies

    Amal.
    Community Manager
    Amal.Community Manager
    Community Manager
    January 30, 2020

    Hi Herbie

     

    We are sorry for the delay in response. I hope you would be able to fix it by now. If the issue still persists please try the following steps and see if that helps

     

     

    Let us know how it goes

     

    Regards

    Amal

    B
    banjoatte2020
    Participant
    January 22, 2020

    Acrobat reader does not work anymore. I have reinstalled but it does not work. It closes down leaving this report to apple.  

     

    B
    banjoatte2020
    Participant
    January 23, 2020

    I have the same issue since a week ago. when I open a .pdf file it stays open and the quit after 10 seconds. I run El capitan 10.11.6 . I have reinstalled  Acrobat readera a few times but in vain.  Any suggestions? Maybe I use wrong version. Or is this a superbug. And in that case . Is it reported?

    Joel Geraci
    Community Expert
    Joel GeraciCommunity Expert
    Community Expert
    January 15, 2020

    If you installed Catalina then restored your application from a backup, you'll need to delete Reader and then install the current version. There are enough differences in Catalina that the previous install won't work.

    T
    Test Screen Name
    Legend
    January 15, 2020

    What crash messages please? What version of Reader (not "latest")?

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices