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Reader DC 64 Bit GPO/Registry Settings not working

Community Beginner ,
Dec 08, 2022 Dec 08, 2022

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I have updated Adobe Reader DC from 32 bit to 64 bit. I have the following registry keys in place for certain things:

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\AdobeViewer]
"EULA"=dword:00000001

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\AVAlert\cCheckbox]
"iAppDoNotTakePDFOwnershipAtLaunchWin10"=dword:00000001

[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC\FTEDialog]
"iFTEVersion"=dword:0000000a
"iLastCardShown"=dword:00000000

[HKEY_CURRENT_USER\SOFTWARE\Adobe\Acrobat Reader\DC\Originals]
"iPageUnits"=dword:00000003
"bAntialiasImages"=dword:00000001
"bAntialiasGraphics"=dword:00000001

and the following two GPO's

grahamp17106833_0-1670495861559.png

When the user logs on, although the registry keys are there, they do not take affect within Adobe Reader, for example, one is to change the units from Inches to CM's, still says inches, if I go back to 32bit, it works and I get CM's. Another is to stop it asking about it being the default reader. Works in 32 bit and greys out the options. 64 bit doesn't take affect and it asks you.

 

Is there an issue with 64 bit reader and policies and is it best to use 32 bit? I would have thought the 64 bit would be the once to use alonside all other technologies that are 64 bit nowadays?

 

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correct answers 1 Correct answer

Community Expert , Dec 08, 2022 Dec 08, 2022

What happens when you replace

 [HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC

with

 [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

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Moved to the Acrobat Reader forum from Using the Community

 

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Community Expert ,
Dec 08, 2022 Dec 08, 2022

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What happens when you replace

 [HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\DC

with

 [HKEY_CURRENT_USER\Software\Adobe\Adobe Acrobat\DC

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Community Beginner ,
Dec 08, 2022 Dec 08, 2022

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Thank you so much, that was it. I hadn't realised the path had changed slightly. As soon as I added all the keys into the Adobe Acrobat  key, they were applied. I don't suppose you have any insight on why the quick print option in Outlook on PDF attachments doesn't seem to work in O365, it just opens the PDF in the reader and doesn't print?

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