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1

Reader XI on Win 8 missing vertical scroll bar

New Here ,
Dec 11, 2012 Dec 11, 2012

Reader XI does not display a vertical scrollbar. The preferences are set to dispaly all windows controls.

It works on the Mac/MountainLion

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Community Expert ,
Dec 12, 2012 Dec 12, 2012
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New Here ,
Jan 23, 2013 Jan 23, 2013

This vexed me for a while, but I found the answer. Apparently it has to do with win8's ability to use touch mode to scroll pages. I use one touch screen and one regular one, I guesss Adobe detected that.

Go to edit, preferences, general. In the touch mode drop-down box, select never. The scroll bar is back!

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New Here ,
Jan 23, 2013 Jan 23, 2013

Thanks, that works.

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Guest
Nov 04, 2013 Nov 04, 2013

How can I have the vertical scroll bar and still be able to work with the touch screen? I'm asking because I'm working with a laptop and tend to use both options depending on the environment. Actually this is working fine for all other applications but the Reader.

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New Here ,
Jul 02, 2014 Jul 02, 2014

@RojustMe, I had the same issue on my Windows 8.1 touch-enabled laptop with Adobe Reader XI. There is an icon in the action bar to the left of 'Tools' that looks like a finger touching a surface (mouse-over shows 'Toggle Touch Mode'). If it is not visible, go to View -> Show/Hide -> Toolbar Items. Clicking on it also toggles the appearance of the vertical scroll bar. 

After further investigation, it looks like Touch Mode increases spacing to make touch more reliable - even with Touch Mode disabled, you can still swipe on a toucn-enabled screen.

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New Here ,
Nov 18, 2013 Nov 18, 2013

asdrew2,

thank you!

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New Here ,
May 28, 2014 May 28, 2014

thanks alot for the answer

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Community Beginner ,
Oct 27, 2014 Oct 27, 2014

Yay!

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New Here ,
Nov 10, 2015 Nov 10, 2015

Wonderful, thanks

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Adobe Employee ,
Oct 14, 2019 Oct 14, 2019
LATEST

Hi XYZabcScreenName,

You should use the latest Adobe Acrobat Reader DC as Reader XI had been declared EOL. 

You can download the latest Reader DC from: https://get.adobe.com/reader/ 

 

Regards,

Arvind

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