Hello @gayle_7458
I hope you are doing well, and thank you for reaching out.
The “Optimized PDF” option is not available for PDF Portfolios or PDFs with embedded attachments. This is by design.
- PDF Portfolios are container files that hold multiple PDFs and other file types. They are not treated as a single flat PDF document, which is required for optimization.
- Attachments inside PDFs (e.g., embedded files) prevent optimization because the optimizer cannot modify or compress embedded objects without risking data loss or corruption.
Suggestions:
Option 1: Extract and Flatten
Open the PDF Portfolio.
Extract each individual PDF from the portfolio.
Remove any embedded attachments from the PDFs.
Use Menu > Save As Other > Optimized PDF on each file.
Option 2: Convert Portfolio to Flat PDF
If the portfolio is mostly email content:
Use PDFMaker in Outlook with the “Create PDF” option instead of “Create Portfolio.”
This creates a flat PDF that can be optimized.
If you're using the new Outlook, toggling it off is correct—PDFMaker only works with classic Outlook. Ensure that the PDFs are not password-protected, as that can also disable optimization features.
I hope this helps.
Thanks,
Anand Sri.