Skip to main content
D
danb65488668
Known Participant
October 30, 2018
Answered

Sending PDF via attachment

  • October 30, 2018
  • 2 replies
  • 1641 views

For some reason...on my macbook air...I can no longer click the email button to send an attachment.

After it asks for default account (mail)...I get an error message from Adobe.

Do I need to ALLOW access to mail account somewhere?

Thanks!

    This topic has been closed for replies.
    Correct answer AnandSri

    Hi Danb,

    We're sorry for the trouble you had, what is the error message you are getting while sending a PDF file as an email attachment using Adobe Reader? Would you mind posting a screenshot of the error you get? To post a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Make sure that you have the latest version of Adobe Reader installed, check for any pending updates from help>check for updates, reboot the machine after updating Adobe Reader.

    Refer and try the suggestion from the following help article and see if that resolves the issue Attach to email option is not working | Acrobat DC, Acrobat Reader DC

    You may also refer to How to use the email icon to directly send file as attachment

    Are you on Mac or Windows machine and what is the version installed?

    What is the version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and update this discussion for any further assistance.

    Thanks,

    Anand Sri.

    2 replies

    Tiger_words
    Tiger_words
    Inspiring
    December 20, 2021

    Same problem.  It was fine last week - now it won't work..  Geniuses "fixed" it again.

    AnandSri
    Community Manager
    AnandSriCommunity ManagerCorrect answer
    Community Manager
    November 21, 2018

    Hi Danb,

    We're sorry for the trouble you had, what is the error message you are getting while sending a PDF file as an email attachment using Adobe Reader? Would you mind posting a screenshot of the error you get? To post a screenshot, refer to https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot

    Make sure that you have the latest version of Adobe Reader installed, check for any pending updates from help>check for updates, reboot the machine after updating Adobe Reader.

    Refer and try the suggestion from the following help article and see if that resolves the issue Attach to email option is not working | Acrobat DC, Acrobat Reader DC

    You may also refer to How to use the email icon to directly send file as attachment

    Are you on Mac or Windows machine and what is the version installed?

    What is the version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

    Let us know how it goes and update this discussion for any further assistance.

    Thanks,

    Anand Sri.

    D
    danb65488668Author
    Known Participant
    November 21, 2018

    Thank you very much. I am still unable to send an attachment after I sign it. Error message says “Adobe Acrobat is unable to execute the request.”

    Dan

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices