Snapshot?

[tom_mourant]

My computer crashed, now on a new one but my pdf's come up differently.  I cannot find the snapshot tool anywhere.  There is a tool bar at the top of the pdf but no snapshot.  Any ideas?

[Test Screen Name · Accepted solution]

Please go to the Help menu. Does it say Help > About Acrobat Reader or About Adobe Reader or similar? If so, please click on that and tell us the version you see, such as 11.2.33 or 2016.343.343434.

[tom_mourant]

Sorry all,

I needed to Download Reader and set as default.  It was downloading the PDF with a Microsoft program.  All is well now.  Thanks,  Tom

[Keith23157129fij2]

Using latest 2021.011.20039 and the snapshot option has completely disappeared on all documents . . . I scan documents no security settings . . . and want to cut images to other programs like PPT . . . there is no option for snapshot . .. 

Please advise. Windows 10. Acrobat DC subscription.

[Bernd Alheit]

You can find it at the Edit menu. 

[Keith23157129fij2]

It's not there . . . it has completely vanished . . . been gone for about a month . . .

[Bernd Alheit]

What can you see at the Edit menu?

[Keith23157129fij2]

unfortunately my security settings will not let me take a screen shot of this but suffice it to say in Windows it used to be there and now it isn't. This feature is different and more precise than Cntl-Print screen. I used it extensively. And No, it is not a secure document since I created myself . . . scanned a page wanting to use it in a PPT . . . and it applies universally to all my PDF docs now. Even older documents. rotate pages, protection, preferences and a thing called redact text and images (which currently is not highlighted) but no snapshot like it used to be. I use this feature a lot.

[Bernd Alheit]

It is available in the Edit menu of Acrobat Reader DC:

[Keith23157129fij2]

Aha, they moved it and placed it under more . . . it used to be in the main Edit menu clearly visible . . .

Thank you

[karene90744663]

WHY?  WHY WHY WHY WHY??????????  I have spent all day screaming about this and I thought I was going crazy!!!!!  WHY WOULD THEY MOVE THIS?  DON'T THEY REALIZE SOME OF US ARE TRYING TO MAKE A LIVING OUT HERE??????  Thanks Keith I am so glad I found your question..........

[Keith23157129fij2]

what is obvious to some is not to all. And when I moused over I never saw the expansion . . . so it is easy to miss when you are accustomed to something else (been using it for more than 5+ years . . .)

[Tariq232017214ch2]

omg i was going crazy too!! 

[Tariq232017214ch2]

I was stressing trying to find a work around for my Mecari labels. 

[Paul233695666nb5]

THANK YOU THANK YOU!!!

now...is there any way to put it back to where it was?  it was replaced on the main EDIT section as REDACT AND EDIT?

[try67]

No, you can't move it.

[Mary23466645sy3i]

Thank you so much.  I was wracking my brain trying to find this.  

[Steve23801683qb8s]

Thank you so much!!  I use the Snapshot capability often and I never would have found the solution without your post.

I did go to the Adobe Help and searched "Snapshot tool".  The answer I found (from Septmber 2020) described the "old" way of finding and using the tool as follows:

The Snapshot tool copies an area as an image that you can paste into other applications.

1. Choose Edit > Take A Snapshot.
2. Drag a rectangle around the area you want to copy, and then release the mouse button.
3. Press the Esc key to exit Snapshot mode.

In another application, choose Edit > Paste to paste the copied image.

Again, thank you for your thorough and helpful post.  I did not think to look under the Edit option.

[Dan.Gould]

Thank you so much!!!!

Really appreciate it!

[stewart23167230a0a8]

Same issue for me. Exactly the same. Where and why has this essential feature gone? 

[try67]

Is the file secured, by any chance? What does it say under File - Properties - Security?

Also, you can always use the OS's built-in screenshot tool. I don't see why this tool is even necessary in the application, to be honest...

[CHRISTOPHER24559177nnic]

Yes I had the same problem, I use Snapshot all the time.

I erased Adobe off my laptop & reloaded it, same problem.

No hidden away under another button !

[try67]

It's still there, just in another location. See above.