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January 11, 2013
Question

Spaces in URLs problem w/ new Reader X and XI updates

  • January 11, 2013
  • 11 replies
  • 42885 views

Can anyone else confirm that with the new Reader X and XI updates, spaces in URLs get encoded as %2520 instead of %20 causing errors when the links are followed?  This  was/is not a problem with the earlier version of X nor with other pdf viewers.  I believe that this is a bug.

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11 replies

Adobe Employee
January 14, 2013

Could you please let me know the following details:

1. Your OS that you are working on.

2. The exact version of Adobe Reader on your system. You can get the same by clicking on Help > About Adobe Reader.

3. How exactly are the PDFs created. Were they created using the Acrobat PDFMaker or using the Adobe PDF Printer or any other 3rd party software.

4. Would it be possible for you to share any such PDF with us containing any dummy link which would exhibit this kind of problem.

Thanks

Ankit

New Participant
January 23, 2013

Ankit,

Is this related to the error where the pdf when using formsubmit to submit fdf data to a server, gives a HTTP 400 error. Seems like junk characters are getting added to the end of the Referer URL from the IE Adobe plugin after the latest update 11.0.1

New Participant
February 7, 2013

Hi eliasct,

Would it be possible for you to share the refferer URL being accessed when you receive the Error 400 for the Form Submit action being carried out at your end. It would help in seeing if this is the same issue as being discussed in this thread.


We have the same problem.  We use Adobe LiveCycle form server to generate fillable forms.  We have 7,000 users who use Adobe Reader and IE 8 to fill out forms.  After filling out the form they press a 'Submit' button on the form to submit the data back to our server.

The referrer URL is corrupted and we get error 400 when submitting the form updates back to our server.

Error occurs with Adobe Reader 9.5.3, 10.1.5, or 11.0.1 with IE 8 or IE 9.  Error does not occur with Firefox.

No errors if we roll back to 9.5.2, 10.1.4, or 11.0.0 it works fine. 

We also have the problem with Adobe Acrobat 9.5.2 and 10.1.4.

Example of corrupted referer URL in the URL posted to our server:

https://w.x.y.z/ccsas-icmrm/icmrm/ICMResourceManager/CSEDocument.PDF?order=retrieve&item-id=A100100&version=1&collection=CBR.CBR$libname=CMXYZ&update-date=2013-01-23+18%3A58%3A56.870441&token=A4E6.IE9JwE6_uj9k03aaaaa;&content-length=00;&y_\xe\x8 b\x3

The portion at the end of the referer URL (0;&y_\xe\x8 b\x3) is not there with earlier versions of Adobe Reader.

We have had to roll back Adobe Reader updates on 100's of PCs and have told all of our users not to upgrade until further notice.

Thanks,

Alan Mayer