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Grant38766147p8t6
Participant
July 23, 2024
Question

Sudden Missing saved signature

  • July 23, 2024
  • 2 replies
  • 2110 views

Hi I had my signature saved to my profile. It has now disappeared. I have reinstalled  Adobe and did an update. It is still missing. It has been saved for years and now missing. Only the initials is there. What can be done?

    2 replies

    M
    melita1982
    Participant
    August 29, 2024

    I just have the same issue. New computer. Business account. Two sigs saved for years. One is now missing. Only one shows. 

      Meenakshi Negi
      Community Manager
      Meenakshi NegiCommunity Manager
      Community Manager
      September 3, 2024

      Hi melita1982,

       

      Thank you for reaching out. 

       

      Please let us know if you are referring to the signature in Acrobat Sign or the Acrobat application. More information would be helpful. It would be helpful if you could share the screenshot.  

      We will get this checked.

       

      Thanks,

      Meenakshi

      M
      melita1982
      Participant
      September 3, 2024

      Acrobat application. Professional. 

      I had to add a signature to proceed witht work, but would love to get the old one back if possible. 

      Thank you.

        M
        Mark_7091
        Participant
        August 12, 2024

        Have you resolved this issue?  I seem to be having a similar problem in Reader.  I can still apply a new signature using fill & sign, but the checkbox to save it is missing, and any previously saved signatures are gone.  So each time I apply a signature, it has to be done from scratch.  Did you manage to find an answer?

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