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Brian250783624mv5
Participant
June 30, 2022
Answered

Suppress welcome screen in Xenapp 7.15

  • June 30, 2022
  • 1 reply
  • 1287 views

We have applications that run in a Xenapp environment that open Adobe reader on the Xenapop servers.

Because the user profile gets removed when they close their session, each time they open the app, Adobe displays the welcom screen.

 

I've tried setting the HKLM\SOFTWARE\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown\cWelcomeScreen\bSHowWelcomeScreen that has been suggested in some posts but that does not resolve the issue.

 

Setting the HKCU key isn't an option as the user profile is removed after each session.

There must be some way to prevernt the welcome screen from displaying across all users.

Does anyone have a suggestion?

This topic has been closed for replies.
Correct answer S_S

Hello Souvik,

   Setting the bToggleFTE dword to 1 in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown looks to have resolved the issue.

 

Thanks for your help,

Brian


@Brian250783624mv5 Hi,

 

Thank you for taking the time and letting me know that it worked.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
June 30, 2022

Hello Brian,

 

I hope you are doing well. As per the above description, I understand that you want to suppress the welcome screen for Acrobat.

 

I have found a few community posts that might be of some help. Please have a visit and let me know if it helps:

Acrobat DC Welcome screen     

How do you get rid of the popup screen you your n.

 

Regards,

Souvik.

B
Brian250783624mv5Author
Participant
July 4, 2022

Hi Souvik,

Thanks for the reply.

I have read the links you provided. They both reference fixes by updating the registry in HKCU\Software\Adobe...

 

Because the user profiles get removed when users close the apps, they get a fresh profile the next time they start the app. At that time, there are no HKCU\Software\Adobe... registry entries until the app invokes Adobe reader so they get the welcome screen.

 

Any other suggestions?

Brian

 

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
July 5, 2022

Hello Souvik,

   Setting the bToggleFTE dword to 1 in HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Policies\Adobe\Acrobat Reader\DC\FeatureLockDown looks to have resolved the issue.

 

Thanks for your help,

Brian


@Brian250783624mv5 Hi,

 

Thank you for taking the time and letting me know that it worked.

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