Hello Experts!
I am a DLP support engineering with Symantec DLP and we are noting a crash on Adobe Acrobat Reader DC when DLP blocks a save to USB through Adobe.
Adobe Acrobat Reader DC (17.009.20044)
Acrobat Reader DC does not appear to create it's own memory dumps so I collected one on AcroRD32.exe with procdump. I'm not sure how to provide it via these forums however.
Here is our software blocking the action:
Here is the resulting adobe crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 17.9.20044.25828
Application Timestamp: 58e4302d
Fault Module Name: AcroRd32.dll
Fault Module Version: 17.9.20044.25828
Fault Module Timestamp: 58e43001
Exception Code: c0000005
Exception Offset: 000c0f98
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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