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Frank27416233oqmp
Participant
December 3, 2022
Answered

Text not appearing correctly in fillable field

  • December 3, 2022
  • 1 reply
  • 3056 views

When filling out a pdf, provided by a public entity, the text appears too low, showing only the top part 

of the text. I checked off "highlight fields." Tried changing the size of the document. Windows 10 and Acrobat 7 Standard. Example attached. 

This topic has been closed for replies.
Correct answer S_S

Hi @Frank27416233oqmp,

 

Thank you for sharing the input. 

 

We tried to reproduce the issue at our end but it worked fine. I suggest trying Acrobat Reader to fill in the fields and check if it works.

 

-Souvik.

1 reply

S_S
Community Manager
S_SCommunity Manager
Community Manager
December 6, 2022

Hi @Frank27416233oqmp,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

From the screenshot shared, are you facing this issue with a single file or with all the files you try to fill in? Would it be possible to share the file with us for testing purpose so we could check with the file to where things are going wrong?

 

Look forward to hearing from you.

 

-Souvik.

F
Frank27416233oqmpAuthor
Participant
December 6, 2022

Hi, thanks.. Actually, maybe I posted in the wrong site since I have full Adobe 7.0. It was in several forms I was 
trying to work on for a friend.  In this packet enclosed, all of the fillable fields filled in "low," not in the correct field. 

S_S
Community Manager
S_SCommunity ManagerCorrect answer
Community Manager
December 6, 2022

Hi @Frank27416233oqmp,

 

Thank you for sharing the input. 

 

We tried to reproduce the issue at our end but it worked fine. I suggest trying Acrobat Reader to fill in the fields and check if it works.

 

-Souvik.

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