The document you are trying to load requires Adobe Reader 8 or higher.

New Here ,
Jan 07, 2020 Jan 07, 2020

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Hey, I need to work with Adobe Reader to fill some documents on my macbook.

Now the page on safari doesn't open. I recieve the message 

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing environment may not be properly configured to use Adobe Reader.

 

I have the newest version from adobe reader, but it doesn't work.

 

Can some help me?

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correct answers 1 Correct answer

Community Expert , Jan 07, 2020 Jan 07, 2020

Open the file in Acrobat Reader DC. Don't open the file in Safari!

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Community Expert ,
Jan 07, 2020 Jan 07, 2020

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Open the file in Acrobat Reader DC. Don't open the file in Safari!

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New Here ,
Jun 24, 2021 Jun 24, 2021

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What if you have a chromebook? How does that work? Asking for myself 

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LEGEND ,
Jun 24, 2021 Jun 24, 2021

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If it has a Chromebook, or an iPhone or iPad or Android device, you need to get it to a Mac or Windows computer, and open it in Acrobat Reader DC.

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New Here ,
Apr 24, 2020 Apr 24, 2020

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I just changed search engine to Yahoo and downloaded immediately 

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New Here ,
Oct 15, 2021 Oct 15, 2021

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What if you upgrade to Adobe Acrobat Pro? Does it open in Chrome or Edge?

 

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LEGEND ,
Oct 15, 2021 Oct 15, 2021

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"What if you upgrade to Adobe Acrobat Pro? Does it open in Chrome or Edge?"

No, it does not. You can't solve this by paying for things, because the browsers don't allow it any more. You have to download and open in Reader (or in Acrobat if you have it).

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New Here ,
Mar 24, 2022 Mar 24, 2022

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I have the same problem. I'm using Windows 10 and get the exact same reply when I try to open a file that I created last year. The file is for a financial form called an FBAR from this government website: https://bsaefiling.fincen.treas.gov/NoRegFBARFiler.html. Obviously I filled out the form last year because I have a pdf of the file that doesn't gives the same response when I try to open it. I can provide a copy of the file if that would help.

 

Joe in Italy

 

 

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New Here ,
Mar 24, 2022 Mar 24, 2022

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Correction: It gives the SAME reply when I try to open the pdf file that I created last year.

 

Joe in Italy

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New Here ,
Mar 24, 2022 Mar 24, 2022

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I guess I'm getting desperate - making too many errors. The error message when I try to open the year old file is: "

Please wait...

If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document.

You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by
visiting http://www.adobe.com/go/reader_download.

For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader" 

I attached a copy of the file. It says 2020 was created in tax season in 2021.

 

Joe in Italy

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Community Expert ,
Mar 24, 2022 Mar 24, 2022

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Open the form in Acrobat Reader.

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