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lisaf19981839
lisaf19981839
Participating Frequently
September 14, 2016
Question

The "find" feature is not working - why?

  • September 14, 2016
  • 2 replies
  • 55895 views

I don't have a subscription version. When I click on the magnifying glass and type the word I am looking at, it does not display any results. How do I get this to work?

    This topic has been closed for replies.

    2 replies

    ~graffiti
    ~graffiti
    Legend
    October 4, 2016

    Can you use the select tool to select text in the document?

    If not, that means the documents are scans and contain no live text to search for.

    lisaf19981839
    lisaf19981839Author
    Participating Frequently
    October 4, 2016

    It works when it wants to. One day I open a document it works.  I open the same document another day and it doesn't work. 

    ~graffiti
    ~graffiti
    Legend
    October 4, 2016

    Do all of the files come from the same place (your school...etc)? Can you provide a link to one of the documents? They "should" work.

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    September 16, 2016

    Hi lisaf19981839,

    Could you please let us the version of Adobe Reader installed on the computer?

    Which operating system do you have- Windows/Mac?

    Is this happening with a single file or with all the files?

    You don't need a subscription to find text in a pdf.

    Try with another file and see if you are getting the search results when using Find text feature.

    Also, visit the following links which discusses the same issue:

    Find doesn't get any results in Reader X

    Text search stopped working in Adobe Reader X

    Ctrl F does not find words, but OCR works and can select text

    Let us know about the results.

    Thank You,

    Shivam

    lisaf19981839
    lisaf19981839Author
    Participating Frequently
    September 16, 2016

    Just downloaded the latest version a few days ago. This is the first time I've had "Adobe Acrobat Reader DC".I use Windows 10, which has the current updates.This happens to all files. I changed my default open all PDF with Adobe instead of Edge.

    I'm wanting this "find" feature to work so I can use it for studying. I'm a college student.

    Lisa

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    September 28, 2016

    Hi lisaf19981839

    Try removing Reader DC using Cleaner tool found here: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs,  restart the computer and then reinstall Reader DC from here: Adobe - Adobe Acrobat Reader DC Distribution  (choose your operating system, language, and version accordingly) 

    Let me know it it worked.

    Thank You,

    Shivam

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