there is a problem with adobe acrobat reader. If it is running please exit and try again 507:507

Forum|Forum|8 years ago
January 30, 2017
1 reply
1634 views

We're getting this error on multiple clients lately. Even tried updating Adobe Reader to the latest version, but it persists.

Windows 7 64bit enterprise, IE 11.

Any ideas?

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wimb86502490

Inspiring

We have this same problem too on multiple clients. I think it is since the updates 20053 and 20056. A workaround is disabeling the sandbox security option.

andersj84924052Author

New Participant

We tried to disable the sandbox security option but the issue came back a day later.

wimb86502490

Inspiring

For some of our users the issue came back too. Our second workaround: We uninstalled the 20056 version, installed the older 20039 version from the Adobe site and stopped the updater service.

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