Thumpnails is not showing

[bernas89124748]

I've done the help of Preferences/Genaral - click in block that says: Enable PDF thumbnail in Windows explores - No suscses. Please, is there any other sugestions? I've include which version I'm using. Windows 10 PRO - version 21H2 - 64bit. PleaseI have so many PDF - and just can't open each one, to see what is in it. I need the thumbnails, to see intantly. Thanks for your help.

[JoãoCésar]

[Moved from Adobe Animate forums]

[bernas89124748]

What answer is this? (Moved from adobe animate forums) Is there no solution for my question. Please, help me.

[JoãoCésar]

Hi.

It's because you had posted on the Adobe Animate forums which is not the product that you need help with. So I moved your question to the correct place.

Regards,

JC

[bernas89124748]

Hi,

Thanks, but where is “the correct place”? Please, I have no idea how to get my question to see if there where an answer. Please give me a link to find if there are a solution for my problem with thumbnails, not showing?

Regards

Berna

[JoãoCésar]

This thread is already in the Acrobat Reader forums which is the correct place.

https://community.adobe.com/t5/acrobat-reader/ct-p/ct-acrobat-reader

You had posted on the Adobe Animate forums before, which is another product that is not related to your issue.

And about 244 people have viewed your question but no one answered yet. It happens sometimes.

You can try contacting the Adobe Document Cloud support.

https://helpx.adobe.com/support/document-cloud.html