Unable to convert a PDF file into Word || Adobe ExportPDF

[dianar30180588]

I signed up for the basis acrobat reader conversion program, however it will not let me convert PDF to Word.  I have looked at the troubleshooting tips and the how to tips but after I sign in it just says this is not supported and directs me back to sign up for the conversion program.  I would much rather talk to someone but I can't seem to find a number to call or the option for a chat.  I have a PC.  Any help would be appreciated.

[AadeshSingh · Accepted solution]

Hi dianar30180588,

Try to use the Export PDF service online https://cloud.acrobat.com/exportpdf

Regards,
Aadesh

[dianar30180588]

Thank you that worked great!

[Akardm]

Hi!  Can you tell me just a little bit about what this does? I have several pages of text in pdf format, and I'd like to be able to edit it as a text document -- revise, resize, copy, cut paste, etc.  --  Is that what this allows you to do?

[Akardm]

Hi!  Can you tell me just a little bit about what this does? I have several pages of text in pdf format, and I'd like to be able to edit it as a text document -- revise, resize, copy, cut paste, etc.  --  Is that what this allows you to do?

Thanks!

[am85032D]

You have not answered my question.  I need all my PDF's to be printed by my clients.  When I try to put in my passward, it says it is wrong. Ive been working on this for hours and starting to get angry.

[patricial53340156]

I just purchased the conversion to word....and finally got it to convert.....but how do I edit this document?  If I can't edit, I will cancel what I just paid for.

someone please advise............thank you

[dianek5524975]

I purchased the Adobe Expert PDF. It shows up in my account, but I cannot access it. When I click on it through the products in my account, it takes me to a purchase page.

[Karl Heinz Kremer]

Go to http://cloud.acrobat.com/exportpdf - once you log in with the Adobe ID that you used to subscript to the service, you can upload PDF files and then download the resulting Word or Excel file.

[breeannr64381983]

Did you ever get an answer? I am having the same problem. So now I can't export PDFs and I've paid for nothing.

[tonyn49403659]

I am having the same issue as breeannr. Could not get past "Get Started" and get error message "Unable to fetch base_uris from files tier". If issue not resolved, I want a refund.

[155_Rex]

I am trying to convert PDF file to Microsoft Word.  It says "Internal Server Error.  Please try again later".  It is not converting.  Please help.  My Windows operating system is Windows 10 and Adobe Version is 2018.009.20044..

Please advise how to convert PDF file to Microsoft Word.

[louise mp89199777]

No, I never got an answer, Every time I try to convert a file it takes me to the purchase page as if I have not paid for this service. I renewed my service in October 2017 and I have not been able to use it yet. I never had this trouble before but if I don't get an answer I will NEVER use this company again.

[hazelb83485763]

I have managed to convert a pdf to a word document but the file of the resulting word document is so huge that it is not useable

[Bernd Alheit]

From a large PDF document you will get a large Word document.

[hazelb83485763]

Problem is i am getting very large word files from small 1 page pdfs

[alfredh67745016]

Why is it when I write something in WORD, Adobe takes control of the written document so that it no longer can be retrieved from WORD? Also, why can't I edit or add text in that same document in adobe??

[betsyk87887983]

HI - This option does not automatically come up when I open an adobe file. There is a statement on the bottom left stating that the current plan is Adobe export PDF but there is no option that comes up to let me export it. How do I connect to that easily without searching the forum each time for a link to this?

[lohanr69474058]

Thanks.

I also have an issue with PDF as I find that the documents does show as a full page when printing!

Lohan

[deborahs73306008]

This is unavailable

[Shampton510]

THE LINKED SAID THE SERVICE WAS UNAVAILABLE!!!!!!

[wizlatina]

I'm using the link but I keep encountering an error! I just paid for my membership and cannot convert a pdf doc to word doc which i need to do immediately.

[AnandSri]

Hello wizlatina

We apologize for the inconvenience caused, as per the description above, you are not able to convert/export a PDF file into Word, Is that correct?

The record shows that you have an active subscription of Adobe ExportPDF on your current Adobe ID. Please try to export the PDF on a different browser like Chrome, or Firefox, or Safari through the URL https://cloud.acrobat.com/exportpdf with your Adobe ID and password.

If you are using the free desktop version of Adobe Reader and facing the issue, then sign out and sign back in with your Adobe ID and password in Adobe Reader.

Then check for any pending updates from Help Menu>Check for updates.

If you want to download and install the Reader, you can use the URL Adobe - Adobe Acrobat Reader DC Distribution

For more troubleshooting, you can refer to Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud...

Hope this helps, and let us know how it goes.

Regards,

Anand Sri.

[carolinajd]

the doc that got exported to word is totally useless.  It converted regular words into meaningless symbols.  I feel I'm wasting my money paying for this.  any clue on how to export correctly?  thanks!

[debbiep58050858]

I agree, that's exactly what happens to me when I try the conversion.