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August 22, 2024
Question

Unable to install Adobe Reader

  • August 22, 2024
  • 1 reply
  • 1381 views

Hello,

 

I am having issues trying to get Acrobat Reader installed. I have downloaded Reader from the following link, https://get.adobe.com/reader/. After it's downloaded I try to run the installer but it keeps saying "application initialization error". I've tried installing from different browsers but with no success. 

 

Any suggestions?


Thank you,

Joe

This topic has been closed for replies.

1 reply

Amal.
Community Manager
Community Manager
August 23, 2024

Hi @joe_5977

 

I hope you're doing well! Thank you for reaching out to us.

 

To help resolve the issue you're experiencing, please follow these troubleshooting steps:

  1. Windows Users: Click here to troubleshoot Adobe Acrobat Reader installation on Windows.

  2. Mac Users: Click here to troubleshoot system errors and freezes on Mac OS.

If the issue persists, please try the following:

  1. Remove the application using the Acrobat Cleaner Tool.
  2. Reboot your computer.
  3. Reinstall Adobe Acrobat Reader using this direct download link.

Please let us know if you encounter any further issues or if the steps above resolve the problem.

 

Looking forward to hearing from you!

 

~Amal

 

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