unable to open pdf (javascript) and fill form in Reader, works in Pro

Forum|Forum|7 years ago
June 27, 2018
1 reply
1793 views

Hi community,

I receive a form to fill out by a customer with the request to fill out.

When I open it with Reader DC 18.011.20040 I get the following pop-up message.

When I open the same document in DC pro 2018.011.20040 I am able to fill the form.

Which option I have to enable? Javascript is already activated. I also try with a fresh Installation of DC Reader in a virtual maschine with the same result.

Hope you can help me.

regards, Chris

form-fill

This topic has been closed for replies.

Bernd Alheit

Adobe Expert

Open the file in Adobe Acrobat Pro

Use File > Save a Copy...

Open the copy in Acrobat Reader

C

Christian VielhauerAuthor

New Participant

Hi Bernd, hi community

when I save as copy in Acrobat Pro, the extension will be removed. further I am able to open in Reader and fill forms, but it's not able to save the filled form. I get a notice, I should print a copy of the filled form for my paper documents.

Yes, I can print to the default Windows PDF Printer ... but that's not a usual and logical way.

Furthermore I have Acrobat Pro as part of my private CC, so it's not possible to use it at or for work.

I opened the document preferences of the original file in Reader and Pro Version. Please have a look at the attached screenshots.