Unable to save the PDF- Acrobat Reader

[Guest]

Recently i keep encountering this problem where i try to save a pdf and the save box does not load. it keeps staying gray, looking like it's loading, but nothing ever happens. how do i fix that?

[AkanchhaS · Accepted solution]

Hi Bogdand11893244,

The moment you select "Save" or "Save As" is it trying to save the document to the online storage or the next screen doesn't come up at all?

Please confirm that and if possible do share the screenshot of the screen, when you click save.

You may check some setting recommended in the related thread "save as" pop up box does not allow me to save the document.

where quite similar issue has been addressed and resolved.

Let us know if this is not what you are looking for.

Regards,

Akanchha

[Guest]

[Guest]

this is the screen it freezes on

[Guest]

the solution you gave me actually worked. i had to deselect one box and now i can save. yeeey back to paperwork now. thank you so much. you have a good day

[AkanchhaS]

You'r welcome!

Glad to hear that worked.

Please let us know if there is any further assistance is required.

Regards,

Akanchha