Unable to see pdf form after latest download

Forum|Forum|7 years ago
February 14, 2018
1 reply
4296 views

Hi,

I'd be grateful for your help.

I downloaded the latest Adobe version for my Mac from this site: Adobe - Download Adobe Acrobat Reader DC

However, I am still unable to get the (Canadian government) form.

Your help would be appreciated.

Thank you.

This topic has been closed for replies.

AkanchhaS8194121

Legend

Hi Devanandb,

When you say that you are still not able to get the form does that means that the form is not opening with the Adobe Reader DC or not visible in DC? What exactly happening when you are trying to open the form, whats the error message?

If the form downloaded locally, then make sure you have the Adobe Reader set up as default pdf viewer app.

If you have installed the application successfully, then reboot the computer once.

Or try through- Adobe Acrobat Reader DC Install for all versions

Let us know the result.

Regards,

Akanchha

devanandb48145195Author

Participating Frequently

Hi, thank you for writing.

Yes, I am unable to open the form with the Adobe Reader DC.

I've installed the reader_download several times and re-started the (MAC desktop) computer but nothing happens.

When I try to access the (Canada government) form, I get the same message (shown in the attachement below).

Please help.

Thanks.

Bernd Alheit

Community Expert

Don't open the form in a browser. Open it in Acrobat Reader.

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