Use of extended features is no longer available on the document

I resolved the issue in my case. It was because one of my reviewers did not have read/write access to the folder I saved the file in. I removed him from the recipient list and it fixed itself. 

Adobe is just brutal-always a time sink.  But I got around the Adobe Reader error message "This document enabled extended features in Adobe Acrobat Reader" by first saving the document to my C drive.  From C drive I'm able to get full functionality.  Saving to Google Drive generates the error message and the document is unsusable. 

a) Close the Adobe Reader program;
b) Access the path "C:\Users\"Your user"\AppData\Roaming\Adobe\Acrobat\DC\Security\". Careful! The folders are hidden;
c) Rename the file "addressbook.acrodata" to "addressbook.acrodata.old";

This will solve the problem, hope the adobe support will fix it!

It was simpler than I thought, and believe me, I was going all kinds of places to try to remedy the same problem:

Right click and select "open file with" and then select Adobe.  This should open up the enabled version.

If saving a form from an email, website, etc, ensure you right click the file and "save file as" and DO NOT CLICK the downloaded PDF from the bottom of your screen.  Instead, go to the file in whichever location you saved, right click and select "open file with" and then select Adobe. This should open up enabled version.

This is happening to me as well and we are using Acrobat Reader (latest version). I've always saved as extended when sending to client and no problem. Now they are getting that message. I've tested it using 2020 Reader version and got same message. What if I don't make it reader-enabled any longer? 

Hello,

I am trying to open a pdf document using Acrobat Reader DC sent by my lawyer and I am getting the following message:

"This document enabled extended features in Adobe Acrobat Reader.  The document has been changed since it was created and use of extended features is no longer available. Please contact the author for the original version of this document"

Has anybody come across this message before and if so how did you solve it?

I have asked the sender to check on his side but he is not sure what to do.

I have already de-installed and installed Acrobat Reader DC several times, rebooted the computer, searched in Google but I can not seem to be able to find how to get it to work.

Any help is greatly appreciated.

I have been trying to solve this problem for my client and it's doing my head in.

I've created a document in Indesign. opened it in Acrobat and created forms. i've saved it with extened feautres as i've done hundreds of times. the client is on a PC and has had no problems in the past, however now they keep getting the above error message. 

'The document has been changed since it was created and use of extended features is no longer available'

no search online has been able to solve this problem. Please help!!!!!!

We have been creating contracts for a few years now without any issue until Feb 1,2018.  After a contract is created it is sent to four separate parties for digital signature.  In the past month in half the first signee has been receiving the error message: "This document enabled extended features in Adobe Acrobat Reader.  The document has been changed since it was created and use of extended features is no longer available.  Please contact the author for the original version of this document."  We have made sure that enhanced security features are disabled on all users at our end.  We have also tried saving it with out reader extended features and still no luck.  Every user on our end operates with the latest Acrobat Reader DC version. We cannot say what are clients use but that point is mute since the document never makes it past office users.  W have tried some of the various other suggestions related to this topic but with no luck so far. 

I am also having this issue. 

Removing data bindings from all fields seemed to work initially. However, after some other changes to the form were made, and I resaved as a Reader Extended file with a new name, the error has reappeared. I've checked the form, and there are no data bindings on any field.

The date/time thing is not an issue -- all PCs are on the same network.

I cannot demand that everyone upgrade to the latest version of Adobe Reader. No one has any other PDF viewing program, so it would only be Adobe products opening the file.

Even after extensive Googling, I have no idea how to save a copy that disables the usage rights for Reader as Indiana Homeland suggested in another thread.

It's an extremely complex form, so I do not want to create a new form as Lund UK suggested in another thread.

Any thoughts? This is an extremely frustrating situation.

Hi, I am recieving the same error '', when I am trying to open a PDF form which uses '2D barcode extended' feature to enable dynamic generation of barcode. The PDF form uses barcode, which dynamically changes based on the data entered on the form, '2D barcode extended feature' is required to enable generation of barcode in PDF reader. This is the observation on certain PCs only, for other PCs this seem to just working fine.