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jakec42735283
Known Participant
December 14, 2016
Answered

View PDF video file on mobile

  • December 14, 2016
  • 1 reply
  • 1204 views

Hi everyone,

I added a video file to an InDesign file, then exported it as an interactive PDF.

The video works on desktop but does not work on mobile.

Why is that?

Many thanks,

Jake

    This topic has been closed for replies.
    Correct answer Meenakshi Negi

    Hi jakec42735283,

    Adobe Acrobat Reader mobile application does not support any embedded video or multimedia in PDF.

    Sorry for the inconvenience.

    Regards,

    Meenakshi

    1 reply

    Meenakshi Negi
    Community Manager
    Meenakshi NegiCommunity ManagerCorrect answer
    Community Manager
    December 14, 2016

    Hi jakec42735283,

    Adobe Acrobat Reader mobile application does not support any embedded video or multimedia in PDF.

    Sorry for the inconvenience.

    Regards,

    Meenakshi

    jakec42735283
    Known Participant
    December 14, 2016

    Thanks Meenakshi,

    Does this apply to all mobile devices (iPads etc..)

    Meenakshi Negi
    Community Manager
    Community Manager
    December 14, 2016

    Yes, This applies to all mobile devices.

    You will not be able to play embedded video on Adobe Acrobat Reader mobile application.

    Regards,

    Meenakshi