when I try to print a document in pdf it only wants to save to file?

New Here ,
Aug 20, 2019 Aug 20, 2019

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When I try to print a document in pdf it will not print it will only save to file or save. I have set the print to pdf but nothing happens. this type of document is a Probate questionaire from a lawyer. I have tried everything I can think of, I tried to get help from Adobe but they say they only help paying customers not customers with free accounts.Im not real savvy when it comes to these type of things on a computer.

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LEGEND ,
Aug 20, 2019 Aug 20, 2019

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So you're trying to print to a physical printer but you are only getting the option to print to a file?

If so go to File>Print, Choose "Advanced" and deselect the box that says "Print to file".

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New Here ,
Dec 15, 2021 Dec 15, 2021

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Thank you, ~graffiti!   You saved my life!

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Adobe Employee ,
Aug 21, 2019 Aug 21, 2019

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Hi Sidneer,

You may try the suggestion given by ~graffiti. If that doesn't help and your document still continue to save rather than print. Then, you may share the screenshot of the print dialog box when it appears during "Print" command.

Here are the steps how you can attach screenshot on forums: https://forums.adobe.com/docs/DOC-7043#jive_content_id_How_do_I_attach_a_screenshot 

Also, is it Adobe Acrobat or Reader DC you are working currently?

Thanks,

Akanchha

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